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German Customer Service Specialist in Malta ASAP
Job summary
An international travel support company is seeking a German-speaking Customer Success Specialist to join their team in Malta. This full-time role involves providing professional support to German-speaking customers, handling travel booking inquiries, and collaborating with an international team. Candidates should have native-level German and strong English skills, along with great communication abilities. Benefits include comprehensive training, health insurance, and a relocation bonus to help you transition smoothly to Malta.
Benefits
Qualifications
- Native-level German language skills.
- Strong English proficiency at C1 level.
- Excellent communication and people skills.
- Flexibility for rotating shifts including weekends.
- Customer service experience is a plus.
Responsibilities
- Provide professional support to German-speaking customers.
- Assist with travel bookings and post-trip care.
- Handle calls, chats, and emails with efficiency.
- Log and update customer interactions in the CRM system.
- Collaborate with an international team to meet service goals.
Skills
Sector: Global Travel Project
Location: Malta (On-site)
Schedule: Full-time (40 hours / week) Rotating shifts between 8 AM 7 PM
Start Date: ASAP
Relocation Bonus Available!
Looking for a fresh start in the sun
Join a leading international company supporting one of the worlds top travel platforms and well help you make the move to Malta with a relocation bonus to get you settled in!
We're on the lookout for German-speaking Customer Success Specialists who are ready to grow their careers in an exciting multicultural environment while enjoying the Mediterranean lifestyle.
Provide friendly and professional support to German-speaking customers
Assist with travel bookings questions and post-trip care
Handle calls chats and emails with efficiency and empathy
Log and update customer interactions in the CRM system
Work closely with a diverse international team to meet service goals
Native-level German and strong English (C1)
Willingness to relocate to Malta (well support you!)
Great communication and people skills
A flexible approach to working rotating shifts including weekends
Customer service experience is a bonus but full training is provided
A love for travel and working in a global environment
Relocation Bonus to help with your move
A supportive international team culture
Comprehensive training we prepare you to succeed
Clear career growth paths and internal opportunities
Health insurance after 6 months
Mobile phone plan benefits
Gym membership discounts
Access to a healthy on-site canteen
Monthly events and team activities
Free on-site parking
Staff discounts at 50 local businesses
Ready to make Malta your new home and start an exciting role in the travel industry
Apply now by sending your CV to your Mediterranean adventure starts here!
#RelocateToMalta #GermanJobs #CustomerSuccess #TravelIndustryJobs #MaltaOpportunities #RelocationBonus #InternationalCareers #BilingualJobs #SunshineAndSuccess #WorkAbroad
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Experience : years
Vacancy : 1
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.