A leading mobility service provider is seeking a German-speaking Mobility Support Consultant for a fully remote role based in Portugal. In this position, you will assist customers with mobility-related questions, ensuring excellent service and coordination throughout the relocation process. Ideal candidates will have strong organizational skills and fluency in German with solid English communication abilities. This full-time role offers competitive salary, benefits, and career development opportunities within a supportive multicultural team.
Leistungen
Competitive salary and benefits package
Remote onboarding and continuous training
Career development opportunities
Qualifikationen
Fluent in German and strong English communication skills required.
Excellent organizational and problem-solving skills essential.
Comfortable working remotely and managing multiple tasks.
Aufgaben
Assist customers with mobility questions regarding relocation and travel.
Provide timely support and resolve queries for customers.
Manage requests through phone, email, and ticketing systems.
Kenntnisse
Fluency in German (C1+)
Strong English communication skills
Excellent organisational skills
Problem-solving ability
Customer-focused mindset
Jobbeschreibung
German-Speaking Mobility Support Consultant (Remote in Portugal)
We are seeking a German-speaking Mobility Support Consultant to join a fully remote team based in Portugal. You will support German-speaking customers with relocation, travel and mobility-related processes, ensuring smooth coordination and excellent service all from the comfort of your home in Portugal.
What The Job Is About
Assist German-speaking customers with mobility questions including relocation steps, travel coordination, documentation and logistics.
Provide clear guidance, resolve queries and ensure every customer receives accurate, timely support.
Manage cases via phone, email and ticketing systems, escalating complex issues when needed.
Coordinate with internal teams such as operations, HR, logistics and compliance to ensure seamless handling of each case.
Track all requests, document progress and follow through until resolution.
Work 100% remotely within Portugal, staying connected with your multilingual team through digital tools.
Requirements
Fluency in German (C1+) and strong English communication skills.
Excellent organisational skills, problem-solving ability and customer-focused mindset.
Comfort working remotely, using digital platforms and managing multiple tasks.
Previous experience in mobility, relocation, travel coordination, logistics or customer service is an advantage but not required.
Residence in Portugal and eligibility to work remotely within the country.
What We Offer
A full-time, remote-from-Portugal position with stable working structure.
Competitive salary and benefits package.
Remote onboarding and continuous training on mobility processes.
Career development opportunities within mobility, operations or international support.
A supportive, multicultural team where your German language skills are valued every day.
If you're ready to use your German skills in a fully remote role supporting global mobility operations all while living anywhere in Portugal, we’d love to hear from you.
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