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Calgary Inbound Customer Care Specialist (Contract)
Job summary
A staffing solutions company is seeking a Customer Service Representative in Calgary, AB. This role involves handling customer calls about orders and inquiries, documenting interactions, and resolving issues promptly and professionally. Candidates should have 2-3 years of customer service experience and strong communication skills. The position offers a competitive hourly rate starting at $18/hr and is a contract role covering a medical leave, expected to end on 2/27/2026.
Qualifications
- 2–3 years of customer service experience.
- Strong verbal and written communication skills.
- Detail-oriented with accurate data entry abilities.
Responsibilities
- Answer incoming calls and respond to customer requests in a timely manner.
- Provide accurate information about products and services.
- Review and assess customer complaints.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.