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Chat jobs in Brazil

Agente de suporte online bilingue (bilingual customer service agent) - recife

Netvagas

Recife
On-site
BRL 20,000 - 80,000
Today
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ANALISTA DE CUSTOMER EXPERIENCE - BANCO DIGITAL | FORTALEZA - VAGA INCLUSIVA PCD - INICIO EM MARÇO

Concentrix Brasil

Fortaleza
On-site
BRL 80,000 - 120,000
Yesterday
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Auxiliar Central de Atendimento

Centro Universitário Católica do Leste de Minas Gerais

Coronel Fabriciano
On-site
BRL 20,000 - 80,000
Yesterday
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Líder de Atendimento - SAC

Mondial Eletrodomésticos

Barueri
On-site
BRL 20,000 - 80,000
Today
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Teleoperador Receptivo

Actionline

São Paulo
On-site
BRL 20,000 - 80,000
Today
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Ativo de vendas - seguros

Netvagas

Osasco
Hybrid
BRL 400,000 +
Yesterday
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Banco de Currículos 6h20 - Pessoas Com Deficiência (PCD) - CSU | Recife/PE

CSU CardSystem

Manaus
On-site
BRL 400,000 +
Yesterday
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Banco de Currículos 6h20 - Vagas Atendimento - CSU | Recife/PE (FEVEREIRO)

CSU CardSystem

Manaus
On-site
BRL 400,000 +
Yesterday
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ATENDENTE DE COBRANCA (VEÍCULOS)

Egger e Mesquita Advogados Associados

Curitiba
On-site
BRL 20,000 - 80,000
Yesterday
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Vidalink - BANCO DE TALENTOS Atendente (Modelo Híbrido)

Vidalink - Seu Plano de Bem-Estar

São Caetano do Sul
Hybrid
BRL 20,000 - 80,000
Yesterday
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ATENDENTE DE SAC CHAT MARKETPLACE - PRESENCIAL

TALENTOS ORRO HOME

São Paulo
On-site
BRL 20,000 - 80,000
Yesterday
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SDR

Confidencial

São Paulo
On-site
BRL 400,000 +
4 days ago
Be an early applicant

RECEPCIONISTA COMERCIAL ON-LINE

SOLIM Laboratórios

Aracaju
On-site
BRL 80,000 - 120,000
6 days ago
Be an early applicant

Analista Multiskill - MEIO PERIODO

Actionline

São Paulo
On-site
BRL 80,000 - 120,000
3 days ago
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Analista de Atendimento ao Cliente

Werecruiter

São Paulo
On-site
BRL 20,000 - 80,000
3 days ago
Be an early applicant

Página da Vaga | Especialista em Relacionamento I (Programa de Pontos) - Unidade Belo Horizonte[...]

Atento Brazil

Belo Horizonte
On-site
BRL 80,000 - 120,000
3 days ago
Be an early applicant

Senior Software Engineer - Engagement Product Line (468)

Ubiminds

Florianópolis
Remote
BRL 160,000 - 200,000
3 days ago
Be an early applicant

Ativo de Vendas

Actionline

São Paulo
On-site
BRL 400,000 +
3 days ago
Be an early applicant

Assistente de SAC

Ciclo Cosméticos

São José
On-site
BRL 30,000 - 40,000
4 days ago
Be an early applicant

ASSIST DE SERVIÇO AO CLIENTE

Pensalab

São Paulo
On-site
BRL 80,000 - 120,000
4 days ago
Be an early applicant

Assistente de Sucesso do Cliente

PS Contrata

Belo Horizonte
On-site
BRL 20,000 - 80,000
4 days ago
Be an early applicant

Assistente de Suporte Técnico

HSystem

Florianópolis
On-site
BRL 20,000 - 80,000
4 days ago
Be an early applicant

Comercial Hunter - Vaga PJ

Total IP

São Paulo
Hybrid
BRL 80,000 - 120,000
4 days ago
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Remote Sales Representative

Ignis Agency

Brazil
Remote
BRL 80,000 - 120,000
4 days ago
Be an early applicant

Analista de Suporte

BPO4You

Curitiba
On-site
BRL 80,000 - 120,000
4 days ago
Be an early applicant

Top job titles:

Enfermeiro Do Trabalho jobsFrontend jobsCruzeiro jobsGerente De Projetos jobsAdvogado Trabalhista jobsSupervisor Administrativo jobsDesenvolvedor C# jobsAnalista De Controle De Qualidade jobsAndroid jobsEducador jobs

Top companies:

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Top cities:

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Agente de suporte online bilingue (bilingual customer service agent) - recife
Netvagas
Recife
On-site
BRL 20,000 - 80,000
Full time
Yesterday
Be an early applicant

Job summary

A customer support company based in Brazil seeks individuals to deliver high-quality customer assistance primarily through live chat. Responsibilities include resolving inquiries, providing product information, and documenting interactions. Ideal candidates will have a customer-centric mindset, problem-solving skills, and previous experience in digital service environments. Competitive compensation and various benefits are offered, including health and dental plans, meal allowances, and personal development budgets.

Benefits

Competitive compensation package
Transportation voucher
Health plan
Dental plan
Meal allowance
Access to health & wellness program
Learning & development budget
Childcare assistance
Life insurance

Qualifications

  • Previous experience in customer support or live chat environments is a plus.
  • Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

  • Deliver customer support via live chat in line with established SLAs.
  • Provide accurate information on products and services.
  • Document customer interactions and resolutions in CRM systems.
  • Handle inquiries from multiple channels.

Skills

Strong problem-solving skills
Customer-centric mindset
Clear communication skills
Agility in task management
Attention to detail
Job description
Overview

You will be responsible for providing high‑quality customer support through digital channels, primarily live chat, ensuring fast, accurate, and customer‑focused assistance. The role involves resolving customer and affiliate inquiries, providing detailed information about products and services, and escalating more complex issues to analysts or coordinators when necessary.

What you’ll do
  • Deliver customer and affiliate support via live chat, ensuring timely, clear, and effective responses in line with established SLAs.
  • Provide accurate information about products, services, and platform processes related to gaming operations.
  • Assess the complexity of incoming requests and elevate complex or sensitive cases to analysts or coordinators when required.
  • Accurately document customer interactions, issues, and resolutions in CRM systems and support tools.
  • Handle inquiries from multiple channels, including Ombudsman, Reclame Aqui, and email, ensuring compliance with SLAs for each channel.
  • Stay up to date with company policies, product updates, service changes, and applicable regulations.
  • Identify recurring issues, trends, or system gaps and proactively report them to the immediate supervisor to support continuous improvement.
What you’ll bring
  • Strong problem‑solving skills and logical reasoning.
  • Customer‑centric mindset with a focus on service excellence.
  • Clear, professional, and empathetic communication skills.
  • Agility and ability to manage multiple tasks in a fast‑paced environment.
  • Attention to detail and strong documentation skills.
  • Previous experience in customer support, live chat, or digital service environments is a plus.

It’s ok if you don’t think you tick every box on this list. We love people who want to challenge themselves and are passionate about what they do. If you believe you can contribute in some areas and are eager to learn, we encourage you to apply.

Benefits
  • Competitive compensation package
  • Transportation voucher
  • Health plan (Bradesco Saúde Nacional with co‑participation)
  • Dental plan (Bradesco Odonto Nacional)
  • Meal allowance through Caju (flexible benefits card)
  • Access to TotalPass (health & wellness program)
  • Individual learning & development budget
  • Childcare assistance for children up to 6 years old
  • Life insurance
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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