Relationship Officer jobs in United Arab Emirates
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Relationship Officer
Job summary
A financial institution in Dubai is seeking a Relationship Officer to acquire new customers and manage financial product sales. Candidates should have at least 1 year of banking experience and strong communication skills. This role emphasizes customer satisfaction and compliance with UAE banking regulations. Competitive salary range between ₹40,000 to ₹70,000 per month is offered.
Qualifications
- Minimum 1 year of experience in banking (India or UAE).
- Experience in Credit Card or Personal Loan Sales will be a strong advantage.
- Knowledge of basic banking operations, KYC, and compliance processes.
Responsibilities
- Acquire new customers through direct sales, referrals, and cold calling.
- Promote and sell Credit Cards, Personal Loans, savings accounts, and other retail financial services.
- Conduct field sales activities to achieve targets specifically for Credit Card and Personal Loan products.
- Build and maintain strong long-term customer relationships to achieve sales targets.
- Conduct client meetings to understand financial requirements and offer suitable banking solutions.
- Maintain an updated customer database and ensure timely follow-up.
- Achieve daily, weekly, and monthly sales targets set by the bank.
- Provide excellent customer service and ensure customer satisfaction at all times.
- Follow compliance, KYC, and banking regulations as per UAE standards.
- Participate in promotional activities and market campaigns to increase lead generation for Credit Card and Personal Loan segments.
- Prepare daily sales reports and share updates with the management team.
Skills
Education
Salary: ₹40,000 – ₹70,000 per month (INR equivalent)
Location: Dubai
Nationality: India
Education: Graduate Degree (Mandatory)
Experience: Minimum 1 year of work experience in Banking (India or UAE)
The Relationship Officer will be responsible for acquiring new customers, managing banking relationships, cross‑selling financial products, and delivering excellent customer service. The role requires strong communication skills, sales orientation, and the ability to build long‑term client relationships in a competitive banking environment, with a strong focus on Credit Card and Personal Loan Sales.
- Acquire new customers through direct sales, referrals, and cold calling.
- Promote and sell Credit Cards, Personal Loans, savings accounts, and other retail financial services.
- Conduct field sales activities to achieve targets specifically for Credit Card and Personal Loan products.
- Build and maintain strong long‑term customer relationships to achieve sales targets.
- Conduct client meetings to understand financial requirements and offer suitable banking solutions.
- Maintain an updated customer database and ensure timely follow‑up.
- Achieve daily, weekly, and monthly sales targets set by the bank.
- Provide excellent customer service and ensure customer satisfaction at all times.
- Follow compliance, KYC, and banking regulations as per UAE standards.
- Participate in promotional activities and market campaigns to increase lead generation for Credit Card and Personal Loan segments.
- Prepare daily sales reports and share updates with the management team.
- Undergraduate degree in any discipline (Mandatory).
- Minimum 1 year of experience in banking (India or UAE).
- Experience in Credit Card or Personal Loan Sales will be a strong advantage.
- Knowledge of basic banking operations, KYC, and compliance processes.
- Strong communication and interpersonal skills.
- Excellent sales, negotiation, and convincing abilities.
- Customer‑focused mindset with strong problem‑solving skills.
- Ability to work under pressure and meet aggressive sales targets.
- Good presentation skills.
- Basic computer skills and familiarity with CRM/sales reporting tools.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.