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Catering Performance Lead: Data-Driven Ops & Insights
Job summary
A leading airline company in Abu Dhabi is seeking a Manager Catering Performance who will lead the development of a comprehensive performance management framework for catering operations. You will be responsible for optimizing service excellence and efficiency through data analysis, KPIs, and targeted initiatives. The ideal candidate will have 7-10 years of relevant experience, a bachelor’s degree, and expertise in performance management. This role offers a challenging opportunity to impact catering performance in a dynamic environment.
Qualifications
- Minimum 7 to 10 years relevant experience in performance management and data analysis.
- Preferred experience in airline operations or catering operations.
Responsibilities
- Lead development and execution of performance management framework for catering operations.
- Design and implement performance strategies, scorecards, and benchmarking tools.
- Establish and monitor key performance indicators across various metrics.
- Analyze daily output demand profiles to enable efficient planning.
- Conduct ad-hoc analyses to surface actionable recommendations.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.