Driving jobs in United Arab Emirates

Sellers form the core of our Amazon marketplace business. In this business we manage a thin line between managing Seller Experience and arresting defects and cost leakages. Getting this balance right is crucial to driving the marketplace flywheel faster and stronger.

Amazon is looking for a leader to ensure that policies, processes and operational excellence are met across fulfillment channels and MENA locales for everything related to reimbursements while maintaining a very high bar for seller experience.

The role will also be responsible for driving the reimbursement and reporting strategies. The ideal candidate should be strategic, highly analytical, customer-focused, team-oriented, with outstanding communication skills and the ability to build strong relationships with key stakeholders.

• Perform data analysis and translate insights into concrete actionable recommendations for operational program or process improvements
• Own reporting of metrics and root cause analysis to identify opportunities for improvement
• Develop and improve processes, policies, and strategies to support the program's vision
• Support ongoing initiatives within the Credit Operations Team and other partner teams
• Ability to communicate across different functions and teams in order to build strong relationships with key stakeholders.

Manager

• 3 years of program or project management experience
• 3 years of working cross functionally with tech and non-tech teams experience
• 3 years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelors degree
• Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• 3 years of driving end to end delivery and communicating results to senior leadership experience
• 3 years of driving process improvements experience
• Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
• Experience building processes project management and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information.

If the country/region youre applying in isnt listed please contact your Recruiting Partner.