Job Description: Senior Manager – Customer and Partner Success
Job Location: Abu Dhabi – UAE
Looking for a proficient, accomplished Senior Manager – Customer and Partner Success to recruit, enable, nurture, support and manage a network of channel partners to support Presight’s business goals, execute channel strategies, increase market share and drive revenue.
Position Overview
The Senior Manager role is responsible for creating and executing scalable programs that benefit Presight’s Channel Partners. You will be primarily focused on enabling our Channel Partners to sell Presight’s portfolio of products and solutions into their customer bases, working very closely with International/Local Sales teams. You will become an expert on how Presight’s products and value propositions can enhance the way partners sell and build commerce solutions for sellers. This is an exciting opportunity working with Presight partners across the omnichannel commerce ecosystem.
This is a critical role on the sales team, and you will be required to have a good mix of abilities that include: ability to understand and explain multiple products’ value propositions, strong communication and presentation skills to create and own training programs, an ability to be a confident public speaker and product expert, and a desire to drive for significant growth in our business.
Reporting to the VP, International Markets, you will develop, validate and execute channel strategies and Success plans for customers to build a profitable partner ecosystem and ensure client satisfaction in the high-technology space for supporting Presight’s ambitious market penetration and growth plans.
Functional Responsibilities:
Attributes for success:
The parameters to measure your success in the role would include ROI, average revenue per channel partner, revenue growth, partner program participation rate, channel partner churn and customer NPS.
Experience:
Skills:
This role is based onsite in Abu Dhabi, potentially with 50% local, regional and international travel requirements.
Join us at Presight, where we offer a culture of innovation, outstanding career growth opportunities, and competitive rewards. If you're eager to conquer new frontiers in AI and thrive in a dynamic environment, we welcome you to our community.
What working at Presight offers:
Culture: An open, diverse and inclusive environment with a global vision that encourages personal growth and focuses on ground-breaking, industry-first innovations.
Career: Outstanding learning, development & growth opportunities via structured training programs and innovative, high-tech projects.
Rewards: A competitive remuneration package with a host of perks including healthcare, education support, leave benefits and more.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.