Job Description
Ever spotted those cheerful yellow card machines around town? Yep, that's iKhokha, on a mission to revolutionize how small businesses embrace digital payments.
Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways.
If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you.
Responsibilities
- Grow the iKhokha customer base and be accountable for hitting steep sales targets in Limpopo: Trade areas: Polokwane and the surrounding areas.
- Actively source and find new sales opportunities, build a sales pipeline, and close deals.
- Prospect and canvass for new customers in targeted areas and industries.
- Conduct post-sale calls and follow-ups, logging all activity and demos with clients.
- Upsell/cross-sell promotional or new products/services.
- Research new sales leads, plan country trips, and execute plans to acquire new customers.
- Ensure all set company Gross Profit, Device sales, and Demo targets are achieved on a monthly and quarterly basis.
- Complete feedback loops as required, including Swarm and demo feedback and HubSpot usage and deal pipeline management.
- Provide proactive feedback regarding suggested changes or improvements to sales or service procedures.
- Sign-up merchants and assist them with FICA documentation required.
- Conduct complimentary follow-up visits.
- Focus on specialized campaigns and report in detail on campaigns such as top merchant or area targeted campaigns.
- Uphold company standards and values at all times when representing the brand.
- Monitor competition in the marketplace and share relevant insights.
- Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions, and making recommendations to management.
- Maintain professional and technical knowledge through ongoing self and shared learning.
Qualifications
- Completed Matric.
- Deal breakers: Minimum 3 years' Field/Outbound Sales experience.
- Previous exposure working within merchant services or banking sector is advantageous.
- Excellent communication skills, both verbal and written.
- Intermediate knowledge using Outlook, Word, Excel, PowerPoint, Sales Software & CRM.
- FICA training advantageous.
- Valid driver's license and own reliable transport is essential.
Additional Skills & Knowledge
- Proven track record delivering on sales targets and successfully managing customer relationships.
- Advanced knowledge of Sales funnel & pipeline management.
Additional Information
Perks of joining the Tribe:
- Work in a high-growth company with tangible results you're accountable for.
- Competitive remuneration and benefits, including reduced Gap cover rates.
- Medical Aid and Group Risk scheme contributions.
- Visionary leadership.
- Seize the opportunity for study leave.
- Access to on-demand learning at your fingertips.
- Experience a friendly, collaborative culture with a team of all-round-lekker humans.
- If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.