Marina jobs in Mexico

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabos. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau.

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with activities including swimming, snorkeling, sportfishing, golf and desert adventures.

• Hotel Site: https://www.fourseasons.com/es/loscabos/
• Instagram: #fsloscabos

The Director of Residences drives all leadership and management for all aspects of the Residential operation. They will be the advocate for homeowners and the homeowners governing bodies. They will be required to manage the luxury private residences with specific focus on the following attributes – Property Management, Financial Management, Asset Management, HOA Management, Service & Lifestyle, People and Rental.

Monitor the development and implementation of Residential brand strategies and supports the team in delivering flawless execution. The Director of Residences will own the development and implementation of property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the Residential entity governing agreements. Acts as the liaison between the Hotel/Resort, the Developer, and the Homeowner and fosters positive relationships between all parties.

Residential Operations Management

• Develop and execute the Annual Operating Plan for all Residential entities.
• Oversee day‑to‑day operations for HOA common areas and private residential services.
• Ensure compliance with all standard operating procedures, service standards, and property policies.
• Conduct regular inspections of all exclusive and common areas; identify deficiencies and drive improvements.
• Respond effectively to emergencies, ensuring safety and compliance with local regulations.
• Represent the Residential area in key meetings, committees, and events across the property.

Asset Management & Engineering Oversight

• Lead preventive maintenance, safety, risk management, and ongoing maintenance programs.
• Collaborate with Housekeeping and Engineering to ensure immaculate conditions across all residential areas.
• Oversee deep‑cleaning cycles and specialized maintenance programs (e.g., Perfect Residence/Villa programs).
• Prepare and execute long-term capital expenditure plans and reserve study strategies.
• Manage physical property protection, ensuring all components of the development are well maintained.

Financial & Legal Management

• Lead the annual budgeting process and present financial plans to the Board/HOA.
• Monitor monthly financial performance, including P&L, balance sheet, cash flow, and forecasts.
• Control expenses in alignment with HOA and entity budgets.
• Ensure timely billing, assessment collection, and compliance with delinquency policies.
• Oversee capital and reserve fund expenditures, guaranteeing adherence to legal and financial guidelines.
• Ensure compliance with applicable laws, governing documents, codes, and regulations.
• Manage insurance requirements and claims in coordination with legal and financial teams.

HOA / Governance Leadership

• Manage and facilitate HOA and Board of Directors meetings, including annual meetings.
• Maintain all HOA books, records, documentation, and formal communications.
• Ensure all actions align with bylaws, declarations, rules, and other governing documents.
• Educate homeowners on rules, entitlements, and responsibilities related to their ownership.

Procurement & Contract Management

• Lead all purchasing activities and procurement processes on behalf of the Residential entities.
• Negotiate, implement, and monitor third-party vendor contracts, ensuring SLA and KPI fulfillment.
• Maintain cost‑effective and compliant vendor relationships to support operations and maintenance.

Owner Experience & Residential Services

• Provide leadership to the Residential team to ensure exceptional owner satisfaction.
• Develop, implement, and enforce residential service standards and quality benchmarks.
• Build strong relationships with homeowners through proactive communication and personalized service.
• Review and follow up on all owner comments, service requests, and feedback.
• Maintain strong alignment with the Hotel/Resort to maximize synergies and shared service excellence.

Talent Development & People Leadership

• Lead, mentor, and motivate the Residential team with a focus on Four Seasons culture and values.
• Implement training programs to ensure highly skilled and service‑focused personnel.
• Conduct performance evaluations and build succession plans for key positions.
• Maintain fair, equitable, and transparent people management practices.
• Communicate operational priorities and updates clearly to all team members.

Residential Rental Program & Revenue Support

• Support the development and execution of the Residential Rental Program.
• Participate in Revenue Management meetings to optimize occupancy and revenue opportunities.
• Work with Marketing and Corporate Residential Rentals to implement the annual marketing plan.
• Coordinate rental program activities that fall outside Hotel operations, such as unit maintenance or owner communication.

Stakeholder Relations

• Developer: Act as a strategic partner, driving operational excellence and asset value.
• Hotel Owner: Foster strong synergies between Residential and Hotel/Resort teams.
• Four Seasons: Serve as a brand ambassador upholding company culture and standards.
• Community: Promote lifestyle, amenities, and engagement within the property and local environment.

What you bring

• Bachelor’s degree in Hospitality, Business Administration, Property Management, or a related field.
• 7–10 years of leadership experience in luxury residential operations, property/HOA management, resort real estate, or hospitality.
• Proven experience overseeing luxury residential operations, including property management, financial oversight, owner relations, and stakeholder coordination.
• Strong understanding of hotel/resort operations (Engineering, Housekeeping, Security, Finance).
• Demonstrated ability to perform under pressure and serve a highly demanding luxury clientele.
• Strong financial acumen: capital planning, budgeting, P&L management, forecasting, and reporting.
• Expertise in asset management and stewardship of high-value physical properties.
• Bilingual (English/Spanish); familiarity with Four Seasons culture and service standards is a plus.
• Professional presence and integrity when representing the Developer, Residential Entity, Hotel/Resort, and homeowners.
• Excellent interpersonal skills with the ability to build trust-based relationships at all levels.
• Strong stakeholder management, balancing multiple and competing interests.
• Ability to manage multiple priorities under tight deadlines; organized, adaptable, and solutions oriented.
• Strategic thinker with strong negotiation, influencing, and problem-solving abilities.
• Effective conflict resolution skills with composure and fairness.
• Excellent verbal and written communication skills.
• Strong business acumen with analytical ability to assess operational performance, financial trends, and asset conditions.
• Solid understanding of legal frameworks, contracts, HOA governing documents, and compliance requirements.

What we offer

• Compensation: Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
• Transport: Shuttle service from San Lucas and San Jose del Cabo to the resort
• Uniforms: Complimentary Dry Cleaning for Employee Uniforms
• Training & Development: In-house training workshops for line and management employees
• Recognition: Employee Service Awards as well as Employee of the Month & Employee of the Year Awards

Service Culture

Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.

Learn more by visiting us at:

• Company Site: www.fourseasons.com
• Our Careers: https://careers.fourseasons.com/us/en
• LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts
• Facebook: https://www.facebook.com/FourSeasonsJobs
• Twitter: https://twitter.com/FourSeasonsJobs