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Job summary
A leading tech company in Italy is looking for a Technical Specialist. This role involves offering technical support and troubleshooting for customers, ensuring they have an exceptional experience with products and services. The ideal candidate should be proficient in the local language and able to work flexible schedules. The company values inclusion and diversity, creating a collaborative atmosphere where everyone can contribute their best work.
Qualifications
- Availability to work flexible schedules, including nights, weekends, and public holidays.
- Proficient in local language, both written and spoken.
Responsibilities
- Provide technical support and troubleshooting assistance to customers.
- Educate customers about Apple products and services.
- Support efficient repairs and resolve hardware/software concerns.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.