Job Title: BPO Analyst – Call/Chat/Email Audit Process (Greek Language Speaking)
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Type: Full-time
Vertical: Digital
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Summary
We are seeking a detail-oriented and analytical BPO Analyst for the Call/Chat/Email Audit Process. The role involves monitoring and evaluating customer interactions across multiple communication channels to ensure quality, compliance, and excellent customer service. The successful candidate will provide actionable feedback and recommend process improvements to enhance service efficiency. Candidates must have at least CEFR C2 level proficiency in Greek.
Responsibilities
Eligibility Requirements
About eClerx
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected categories, in accordance with applicable law. We are committed to protecting your personal data. Please review our data protection policy.
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