Dispatch jobs in United Kingdom

Andy File Associates Limited are working as a recruitment business on behalf of our client with regards this temporary vacancy.

Job Specification: Dispatch Supervisor - Precast Concrete Environment

Job Title: Dispatch Supervisor £13 -£14 per Hour Temp to Permanent position

Location: Alfreton

Reports to: Operations Manager

Role Overview

The Dispatch Supervisor is responsible for overseeing and coordinating the dispatching operations within a precast concrete production facility. The role ensures the accurate, efficient, and timely delivery of products while maintaining high standards of health and safety, quality control, and customer satisfaction. A valid Counterbalance Forklift license is essential.

Key Responsibilities

1. Dispatch Operations
   
   • Coordinate daily dispatch schedules to meet customer delivery requirements.
   • Supervise the loading and unloading of precast concrete products to ensure compliance with weight and safety regulations.
   • Collaborate with production, logistics, and transport teams to ensure products are dispatched correctly and on time.
   • Coordinate and manage dispatch staff, including drivers and yard operatives, ensuring clear communication and task delegation.
   • Ensure compliance with company policies, health and safety regulations, and environmental standards.
2. Equipment and Yard Management
   
   • Operate a Counterbalance Forklift to assist in loading, unloading, and yard operations as needed.
   • Maintain an organised and safe dispatch yard, ensuring efficient vehicle flow and minimizing product damage.
3. Health & Safety
   
   • Enforce all safety protocols, including proper lifting and securing of heavy loads.
   • Conduct regular safety inspections of dispatch areas and equipment.
   • Report and address any safety concerns or incidents promptly.
4. Customer Service and Communication
   
   • Act as the main point of contact for delivery-related queries and concerns.
   • Ensure accurate and timely communication with customers regarding delivery schedules and any potential delays.
   • Resolve customer complaints or issues in a professional manner, ensuring a positive outcome.

Skills and Qualifications

Essential

• Valid Counterbalance Forklift license with experience operating in a heavy industrial environment.
• Proven experience in a dispatch or supervisory role within a manufacturing or construction-related environment (preferably precast concrete).
• Strong organizational and planning skills, with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Knowledge of health and safety regulations related to heavy goods handling and transportation.

Desirable

• Experience with logistics management software or ERP systems.
• Understanding of precast concrete products and their handling requirements.
• Certificate in Logistics, Supply Chain Management, or related field.

Key Competencies

• Leadership and team management.
• Problem-solving and decision-making.
• Attention to detail and quality control.
• Adaptability and ability to work under pressure.
• Commitment to health and safety practices.

Working Conditions

• Full-time position, Monday-Friday 05:00am to 13:30pm
• Work will involve both office-based and yard-based tasks in an industrial environment.
• Occasional overtime may be required to meet customer deadlines.