Automation jobs in United States

The Marketing Automation Specialist plays a key role in supporting the delivery, optimisation, and maintenance of marketing automation solutions. Sitting within the Technology Management workstream of Marketing Automation, this role is part of a fast-growing and innovative area of marketing where we are aiming to be ahead of the curve in leveraging intelligent technology to drive performance. We're here to make marketing simpler, smarter, and more rewarding. This role supports marketing teams by enabling workflow efficiencies, reducing manual effort, and ensuring scalable, compliant automation aligned with marketing KPIs. The Automation Specialist will collaborate across data, engagement, and technology teams to ensure smooth operations and continuous improvement of automation processes.

• Automation Workflow Support: Assist in the development, implementation, and optimisation of marketing automation workflows and platforms (e.g., CDP, CEP).
• Efficiency Improvement: Identify opportunities to automate manual marketing processes, supporting teams to deliver more with less and increase speed‑to‑market.
• Platform Management: Support the day‑to‑day management and troubleshooting of marketing automation platforms, ensuring compliance, scalability, and security.
• Collaboration: Work with data and engagement teams to integrate insights into automation workflows and operationalise journey designs.
• Reporting & Insights: Support the delivery of dashboards and reports on automation performance, campaign execution, and workflow efficiency.
• Compliance & Best Practice: Ensure all automation activities adhere to compliance standards and follow best practice guidelines.
• Continuous Improvement: Contribute ideas for improving automation processes, platform usage, and team productivity.
• Stakeholder Support: Provide technical support and guidance to marketing teams, helping them leverage automation tools effectively.
• CDP Knowledge Support: Act as a source of knowledge for the Customer Data Platform (CDP), supporting the team with platform understanding, documentation, and operational queries.
• Crisis Control Process: Help establish and maintain a robust crisis control process for automation workflows, ensuring rapid response and resolution in the event platform or campaign issues.

• Technical Aptitude: Experience with marketing automation platforms (e.g., ESPs, CEPs) and workflow automation tools.
• Process‑Oriented: Strong organisational skills, with the ability to manage multiple tasks and prioritise effectively.
• Analytical Skills: Ability to interpret data and performance metrics to inform improvements.
• Communication: Clear communicator, able to explain technical concepts to non‑technical stakeholders.
• Team Player: Collaborative approach, working effectively with cross‑functional teams.
• Problem‑Solving: Proactive in identifying and resolving issues in automation workflows.
• Continuous Improvement: Demonstrates a natural curiosity and eagerness to learn, with a drive to continuously improve processes, tools, and personal knowledge.

• 3‑5 years’ experience in CRM, marketing operations, or automation.
• Experience collaborating with marketing, data, and technology teams.

• Data‑driven mindset with strong attention to detail.
• Ability to translate data into commercially relevant audience strategies.
• Skilled in managing multiple projects to deadlines and standards.

• Automotive sector experience.
• Experience with marketing automation tools.
• CIM qualification.

• Positive, “can do” attitude and willingness to learn.
• Agile and adaptable – ability to respond flexibly to changing priorities.
• Creative and innovative approach to problem‑solving.
• Strong attention to detail and commitment to quality.
• Alignment with Vertu Motors core values.
• Ambitious for personal and team development.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on‑going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity & Paternity