Automation jobs in United Kingdom
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Totum Partners
O2C & P2P Automation Specialist (GBS)
Job summary
A global finance automation service provider is seeking an O2C & P2P Automation Specialist. This role involves leading the design and implementation of automation solutions, improving process stability, and engaging with IT and operations teams. Ideal candidates will have strong experience in project management within a finance environment and familiarity with RPA and automation processes. This position offers flexible working arrangements with global travel required.
Qualifications
- Experience in managing automation projects in a global environment.
- Strong understanding of finance and operations processes.
Responsibilities
- Conduct diagnostics to identify automation gaps in finance processes.
- Lead the design and deployment of automation solutions.
- Train teams to adopt automation tools.
Skills
Education
Tools
Location: Flexible (with global travel as required)
Employment Type: Permanent / Contract
Seniority: Manager / Senior Manager Level
Function: Finance Transformation / Process Automation / Global Business Services
The O2C & P2P Automation Specialist will lead the assessment, design, and implementation of automation solutions across Order-to-Cash (O2C) and Purchase-to-Pay (P2P) processes within a global Shared Services Centre environment. This role focuses on resolving operational issues, improving process stability, and deploying scalable automation (including RPA, workflow tools, and intelligent automation) to enhance efficiency, accuracy, and compliance across multiple offshore locations.
You will act as a bridge between Finance, IT, global process owners, and the SSC operations teams to identify root causes, optimise processes, and drive automation that delivers measurable business impact.
- Conduct deep-dive diagnostics across O2C and P2P processes to identify automation gaps, pain points, failure demand and non-value-add activities.
- Map current-state processes and evaluate automation maturity across global and offshore teams.
- Build business cases for automation improvements (RPA, workflow, OCR, machine learning, user-tools).
- Lead the design, build, and deployment of automation solutions across O2C and P2P.
- Partner with internal IT and third-party vendors to select and configure the appropriate technologies (UiPath, Blue Prism, Power Automate, ServiceNow, SAP/Oracle automation modules, etc.).
- Ensure automation is embedded into upstream and downstream processes, not siloed.
- Align global process owners around standardised end-to-end process flows.
- Develop automation-ready standard operating procedures (SOPs) for offshore teams.
- Reduce exceptions by identifying root-cause issues across data, master data, compliance, policy, or system configuration.
- Train SSC teams and stakeholders to adopt, monitor, and maintain automation tools.
- Lead change impact analysis and create adoption frameworks for global regions.
- Establish KPIs to track automation performance, ROI, and operational improvements.
- Create a roadmap for long-term automation and process optimisation across O2C and P2P.
- Work with local and offshore teams to reduce manual intervention, rework, and inefficiencies.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.