Relationship Manager - French or German Speaking

Relationship Manager - French or German Speaking

Our client, a rapidly growing FinTech, is seeking a proactive and driven German or French-speaking Relationship Manager to join their growing team.

Job Title: Relationship Manager (German or French-Speaking)

Location: London, UK (Hybrid)

Salary: up to £65k (depending on experience and skill set)

This role is focused on managing and developing relationships within the world’s largest insurance markets.

You will play a crucial role in ensuring clients maximize the use of their platform while driving engagement and identifying new opportunities.

Key Responsibilities:

• Manage a portfolio of approximately 40 insurance customers and platform users, fostering long-term partnerships.
• Demonstrate the value of their platform through strategic conversations on product development, service levels, and business growth opportunities.
• Work closely with internal teams, including Client Services, Operations, and Product, to ensure client needs are met efficiently.
• Drive adoption of Faster Claims Payments (FCP) across Lloyd’s market Brokers and TPAs, supporting digital transformation initiatives.
• Identify trends and optimize payment flows to enhance the client experience.
• Provide feedback and contribute to product strategy based on client insights.
• Guide junior team members and support the Head of Relationship Management on key business initiatives.

Qualifications:

• Fluency in German or French (spoken and written) is required.
• Proven experience in relationship management, account management, or sales, ideally within financial services or insurance.
• Strong interpersonal and communication skills, with the ability to engage and influence stakeholders at all levels.
• Ability to manage multiple projects and meet deadlines effectively.
• Proficiency in Microsoft Office and CRM tools such as Salesforce.
• A self-motivated, results-driven approach with a strategic mindset.

Benefits:

• 25 days holiday per year (increasing with tenure) plus bank holidays.
• Hybrid working model – minimum 2 days in the office (Tuesday-Thursday).
• Private Medical Insurance and enhanced parental leave.
• Pension scheme and life assurance.
• Cycle to Work Scheme and gym discounts.
• Learning and development opportunities to support career growth.
• Sabbatical leave after five years of service.

Why them?

They are a fast-growing, innovative company at the forefront of digital transformation in the insurance and payments industry. With a strong company culture based on collaboration, integrity, and customer focus. They offer a dynamic and supportive environment where employees can thrive.

If you are a German or French-speaking professional looking for an exciting career opportunity in relationship management, we would love to hear from you!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Administrative and Customer Service

Industries

Insurance and Claims Adjusting, Actuarial Services