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Customer Service Administrator

HR GO Recruitment

Liverpool

On-site

GBP 25,000

Full time

14 days ago

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Join a dynamic and progressive financial services company as a Customer Service Administrator in Liverpool! This role offers an exciting opportunity to engage with clients and investors, ensuring compliance and quality in all communications. As part of a supportive team, you'll be responsible for handling queries and providing exceptional service. With a focus on career progression, this position is perfect for an enthusiastic individual ready to make a difference in a secure sector. Don't miss out on this chance to advance your career in a thriving environment!

Demonstrated previous admin experience is essential.
Ability to handle customer queries effectively and accurately.

Responding to emails from investors while adhering to compliance.
Prioritizing queries and collaborating with other departments.

Customer service experience

Administrative skills

Complaint handling

Teamwork

Job Title: Customer Service Administrator
Location: Liverpool
Salary/Hourly Rate: £24,570
Job Type: Permanent
Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client is looking for an enthusiastic and energetic character to join their financial services company based in Liverpool as a Customer Service Administrator.

The ideal candidate will be able to demonstrate previous admin experience.

You will be responsible for responding to email queries made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Administrator:

Responding to emails made by investors and professionals adhering to compliance and regulations.
Prioritise queries and correspond with other departments when necessary to determine the root cause.
Type and administer correspondence to clients/investors meeting deadlines.
Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Administrator: