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Remote IT Support Engineer - Part-Time (Dubai)
Job summary
A leading travel service provider is seeking an experienced IT Support Engineer for a part-time role based in Dubai. You will handle onsite technical queries, ensure smooth operation of internal systems, and respond promptly to client requests. Ideal candidates should have a degree in a computer-related discipline, solid desktop support experience, and strong communication skills. This position offers flexibility, working 2-3 days a week, and requires proficiency in Microsoft Office and basic network troubleshooting.
Qualifications
- Degree at HNC/HND/Ordinary/Bachelor’s level in a computer-related discipline or equivalent experience.
- Solid experience in providing high-volume, fast-paced desktop support.
- Basic network troubleshooting knowledge; CCNA certification is a bonus.
- Mandarin language capability is an advantage.
Responsibilities
- Maintain the normal operation of the company's internal clients.
- Handle hardware malfunctions, including client devices and other IT equipment.
- Respond to client requests and requirements promptly.
- Provide remote IT service to employees based in the Middle East.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.