EN
301
Library jobs in United Arab Emirates
User Service Specialist - أخصائي خدمات المستفيدين
University of Khorfakkan
Khor Fakkan
On-site
AED 50,000 - 70,000
7 days ago
Be an early applicant
I want to receive the latest job alerts for “Library” jobs
Library User Experience Specialist
University of Khorfakkan
Khor Fakkan
On-site
AED 50,000 - 70,000
7 days ago
Be an early applicant
School Library Lead — Resource Curator & Reading Advocate
Sabari Indian School
United Arab Emirates
On-site
AED 60,000 - 120,000
7 days ago
Be an early applicant
Receptionist - Yas American Academy
Aldar Education
Abu Dhabi
On-site
AED 60,000 - 120,000
3 days ago
Be an early applicant
Humanities Research Fellowship for the Study of the Arab World (Postdoctoral Fellowship)
InsideHigherEd
Abu Dhabi
On-site
AED 60,000 - 120,000
5 days ago
Be an early applicant
Discover more opportunities than anywhere else. Find more jobs nowJunior Graphic Designer
Talent Bridge HR Consultancy
Dubai
On-site
AED 30,000 - 40,000
Yesterday
Be an early applicant
Assistant Manager, Marketing
AccorHotel
Dubai
On-site
AED 120,000 - 200,000
Yesterday
Be an early applicant
Connect with headhunters to apply for similar jobsOnline teacher for Computer Science - Intro to Python
Crimson Education
Dubai
Remote
AED 120,000 - 200,000
Yesterday
Be an early applicant
Senior Interior Designer
ELE Interior
Dubai
On-site
AED 120,000 - 160,000
Yesterday
Be an early applicant
Content & Visual Communications Specialist
Udrive
Dubai
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant
Deepfield Junior Frontend Engineer
Nokia
Um Ghafah
Remote
AED 120,000 - 200,000
2 days ago
Be an early applicant
American University of Ras Al Khaimah Careers | Apply Online
American University of Ras Al Khaimah Careers
United Arab Emirates
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant
Social Media Content & Task Admin (with Data Entry)
Infogridlinkshire
Abu Dhabi
On-site
AED 120,000 - 200,000
2 days ago
Be an early applicant
Assistant Manager, Marketing
Accor Hotels
Dubai
On-site
AED 183,000 - 258,000
2 days ago
Be an early applicant
Corporate Quality, Environment and Sustainability (QES) Manager
BESIX
Dubai
On-site
AED 120,000 - 200,000
3 days ago
Be an early applicant
Special Needs Officer
Canadian University of Dubai
Dubai
On-site
AED 100,000 - 120,000
3 days ago
Be an early applicant
Social Media Content & Task Admin (with Data Entry)
Elite Recruits Hub
Dubai
Hybrid
AED 120,000 - 200,000
3 days ago
Be an early applicant
Social Media Content & Task Admin (with Data Entry)
Elite Recruits Hub
Abu Dhabi
On-site
AED 40,000 - 60,000
4 days ago
Be an early applicant
Road & Highways BIM Lead (Civil 3D Expert)
Egis Group
Dubai
On-site
AED 180,000 - 220,000
4 days ago
Be an early applicant
User Service Specialist - أخصائي خدمات المستفيدين
University of Khorfakkan
Khor Fakkan
On-site
AED 50,000 - 70,000
Full time
8 days ago
Job summary
A leading academic institution in the United Arab Emirates is seeking a Library Services professional to provide user support, manage circulation processes, and assist with library resources. The ideal candidate holds a Bachelor's degree in Library and Information Science and possesses 2–4 years of relevant experience. Responsibilities include aiding users in accessing materials and maintaining library operations. Proficiency in both Arabic and English is essential for effective communication with the diverse user base.
Qualifications
- Bachelor’s degree in Library and Information Science, Information Studies, or a related field.
- Proficiency in Arabic and English (spoken and written).
- 2–4 years of experience in academic or research library user services.
Responsibilities
- Provide in-person and online support to users regarding library resources.
- Handle daily circulation processes and maintain course reserves.
- Assist users in locating books, journals, and digital content.
Skills
Communication
Customer Service
Problem-Solving
Collaboration
Adaptability
Education
Bachelor’s degree in Library and Information Science or related field
Tools
Library management systems
Digital databases
Job description
Education
- Bachelor’s degree in Library and Information Science, Information Studies, or a related field.
- Professional certification in library operations or user services is an advantage.
- Proficiency in Arabic and English (spoken and written).
Experience
- 2–4 years of experience in academic, research, or public library user services.
- Working knowledge of library systems, circulation workflows, and reference services.
User Support & Assistance
- Provide in-person and online support to users regarding library resources, facilities, and policies.
- Assist users in locating books, journals, digital content, and academic materials.
- Support new students and staff during library orientation sessions.
- Address user inquiries, concerns, and complaints courteously and professionally.
Circulation & Access Services
- Handle daily circulation processes, including check-outs, returns, renewals, holds, and fines.
- Maintain course reserves and assist with interlibrary loan requests.
- Perform opening and closing procedures according to library standards.
- Support access to digital resources and troubleshoot basic access-related issues.
Reference & Information Support
- Provide basic reference services and guide users in research tasks.
- Conduct brief tutorials on the use of library tools, database search skills, and discovery systems.
- Assist faculty and students in identifying relevant academic materials.
Service Improvement & User Engagement
- Collect user feedback and share improvement ideas with the Head of User Services Section.
- Assist in planning and delivering library promotional activities, events, and campaigns.
- Maintain accurate usage statistics, daily activity logs, and service reports.
- Collaborate with cataloguing, digital services, and other sections to enhance user experience.
Operational Support
- Ensure shelves are well-organized, materials are in correct order, and spaces remain user-friendly.
- Maintain proper functioning of equipment such as scanners, self-service kiosks, and computers.
- Follow all library policies, procedures, and safety protocols.
- Support special projects and additional duties assigned by the Head of the Section.
Other Duties
- Undertake additional responsibilities and special projects as assigned by management.
Soft Skills
- Communication: Explains library services, procedures, and policies clearly and professionally.
- Customer Service: Provides a welcoming and supportive environment for users.
- Problem-Solving: Identifies and resolves user issues promptly and effectively.
- Collaboration: Works efficiently with colleagues, faculty, and other departments.
- Adaptability: Responds effectively to changing user needs and evolving technologies.
Technical Skills
- Library Systems: Uses library management, cataloguing, and circulation systems efficiently.
- Digital Resource Management: Assists users with databases, e-resources, and online materials.
- Instructional Skills: Delivers guidance and training sessions on library tools.
- Data Analysis: Collects and analyses user service data for reporting and improvement.
- Digital Literacy: Supports users with digital tools and technology-based library services.
Behavioural Competencies
- Integrity & Ethics: Follows policies and maintains confidentiality when handling user information.
- Accountability: Completes tasks accurately, on time, and with proper documentation.
- Communication: Interacts clearly and professionally with users and colleagues.
- Collaboration: Supports team operations and assists during high-demand periods.
- Adaptability & Resilience: Manages shifting priorities calmly and effectively.
Technical Competencies
- Operational Support: Performs daily library tasks such as circulation, shelving, and user assistance.
- Process Adherence: Follows established workflows for cataloguing, loans, and user queries.
- Compliance Support: Ensures alignment with library policies and service standards.
- Technology Use: Utilizes digital databases, library systems, and online platforms.
- Resource Handling: Maintains library materials and ensures proper use of equipment and digital tools.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.