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Meraki Group
Senior IT Support Engineer — Bilingual (Arabic/English)
Job summary
A reputable property management company is seeking an IT Support Specialist to join their team in Abu Dhabi. The successful candidate will provide technical support, maintain system functionality, and ensure information security compliance. This role requires 5-8 years of experience in IT support, a Bachelor's degree in a relevant field, and fluency in both Arabic and English. A competitive salary is offered.
Benefits
Qualifications
- 5 to 8 years of experience in providing technical support and resolving system-related user issues.
- Professional certifications in IT (e.g. CompTIA, Microsoft, Cisco) are highly preferred.
- Ability to remain composed under pressure and handle urgent support scenarios.
Responsibilities
- Collaborate with the Helpdesk to resolve assigned issues and support tickets.
- Install, configure and maintain desktops, laptops and essential software applications.
- Provide assistance in accessing and using peripheral devices.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.