puestos en Pfizer en México

Apply locations Mexico - Toluca Latin America - Any Pfizer Site

Time type Full time posted on Posted Yesterday job requisition id 4928241

Pfizer’s purpose is to deliver breakthroughs that change patients’ lives.

In Pfizer Digital Core Solutions, we partner closely with our Pfizer business operations colleagues to efficiently deliver robust supporting technology solutions that enhance their work to achieve the Pfizer purpose. We value our team members’ technical skills, but also their passion, teamwork, and growth. Our culture is focused on delivering value through courage, excellence, equity, and joy.

The primary focus of the Sr. Associate, Business Analyst is to provide support for Digital related strategic initiatives at the site by working with site stakeholders to understand business requirements and collaborating with Digital Solution Areas to determine solution fit within the current system portfolio. This position engages with the site business to identify and define scope for continuous improvements initiatives and related solutions that can be leveraged across the PGS Plant Network.

This position works with the Sr Manager, PGS Digital Site Lead to manage the site PGS BT portfolio and ensure programs are delivered to meet or exceed site goals. Additionally, this position facilitates and provides ongoing monitoring of support for all Digital Systems and services used at the site.

Key responsibilities:

• Problem resolution:
  • Provides support to clients in response to Service Center tickets, Service Requests and ad hoc requests, meeting or exceeding established service level agreements.
  • Resolves problems and identifies issue-prevention opportunities and solutions, demonstrating true service excellence.
• On-going client support:
  • Interfaces with clients in the understanding of business requirements.
  • Actively engaged with the business to identify and develop continuous improvement initiatives at the site.
  • Engages with Global Domain staff in the identification, evaluation, and recommendation of solutions.
  • Assists with definition of solution scope and development of project plans and budgets.
  • Articulates vision, selection criteria, and rationale for preferred solution during PGM-Digital review.
  • Demonstrates intermediate knowledge of hardware, software, and use and application of technologies.
• Solution development:
  • Develops local Digital solutions to meet basic business-related requirements that are outside the scope of established Global solutions.
  • Engaged with the business while working with the global model resources to identify and define process improvements utilizing existing application footprint.
  • Provides project level systems analysis with an emphasis on Systems Development Life Cycle (SDLC) documentation activities.
  • Performs testing to demonstrate viability of solutions.
  • Participates in the effort to educate clients on the end-to-end nature of solutions.
• Documentation:
  • Assists in the development of clearly written specification documents, work instructions, qualification, and/or support and training materials.
  • Prepares routine reports or status updates for clients on the status of systems or program roll-outs.
  • Maintains end-to-end models of technical implementations in appropriate support tools.
• Benchmarking:
  • Conducts performance and functionality benchmarking of less complex Digital systems and business unit plans to identify areas of opportunity.
  • Performs research on industry best practices.
• Compliance:
  • Engage with PGS Digital Compliance to ensure the right policies and programs are in place to maintain system compliance with GXP regulations and Pfizer Policy.
  • Lead at the site level inspection readiness activities relating to Digital.

Education:

• Bachelor of Science degree in Information Management, Computer Science, Engineering, Technology Management, or relevant disciplines required.

Prior Experience:

• 3+ years’ business analyst experience contributing to IT projects.
• Experience with/exposure to the software development life cycle.
• Strong problem-solving skills with ability of accurately analyze situations and reach productive decisions based on informed judgement.

Basic Qualifications:

• Knowledge of feature prioritization techniques.
• Outstanding communication skills, both written and verbal.
• Extensive experience with Jira and Microsoft Office (Word, Excel, Outlook).
• Experience using Microsoft Power Platform (Power Automate, PowerApps, Power BI, Etc), SharePoint.
• Advanced English.

Preferred Qualifications:

• Education in Life Science-related field of study.
• Good understanding of Pfizer's Business Technology.

Work Location Assignment: Hybrid

Location: Toluca

EEO (Equal Employment Opportunity) & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place.