Jobs in United States

Analyzing the current retail customer base for the premium segment and creating an action plan based on initiatives and business alignment are requirements of the position. In order to make sure that every project is completed on time, the position will require you to establish important metrics for tracking and updating that will be routinely checked. You will also need to work on the P&L for premium segment, potential cost-save initiatives and update on any loose rivets that could have any risk-related or regulatory impact based on the initiatives taken up.

Responsible to develop a unique value proposition for Premium Segment customers that not only creates value to our customers but also differentiates us from the competitors. Collaborate with diverse stakeholders to ensure the fulfilment of the CVP.

• Responsible for management of overall portfolio and P&L of the Premium segment
• Driving upgrades of Premium clients into affluent segments through various channels and campaigns
• Revenue maximization and cost optimisation of existing Premium base with a client-focused strategy
• Management of client exit strategies within regulatory constraints across products/segments
• Formulation of CLCM and communication plans for the entire Premium segment base

Understanding of business objectives and comprehension and monitoring of key performance indicators (KPIs) that support the implementation of the business plan analysis of the updated monthly dashboard containing key KPIs.

• Responsible for analysing updated monthly dashboard with key KPIs
• Ensuring Premium Segment base is updated on a monthly basis for potential upgrades
• Updating P&L for Premium segment with Finance Team

Ensuring monthly updates to the Premium Segment base and possible upgrades.

Identifying regulatory impact, if any, of the activities undertaken for Premium Segment.

Display exemplary conduct and live by the Groups Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• Product Teams: Segments, Credit Card, Debit Card, Deposit, HL Digital and Retail Analytics
• Finance Team
• Marketing

Post Graduation Degree with at least 2 years of experience in retail banking.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

To drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.