Travel jobs in Indonesia
Travel Manager (Travel Agency)
Webuy
Customer Care Manager
The Imagination Travel Company
Marketing Travel Haji Dan Umroh
Pt. Alfath Corp Indonesia
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Almira Travel
Cbs - Procurement - Associate Travel Coordinator
Ey
Discover more opportunities than anywhere else. Find more jobs nowSales Manager, Travel Market Trade
Miki Travel Asia
Social Media Specialist
Celindo Tour & Travel
Risk Management Supervisor
Pt Smailing Tours & Travel Service
Connect with headhunters to apply for similar jobsGeneral Manager (Tour & Travel)
Pengiklan Anonim
Cbs - Procurement - Senior Travel Coordinator
Ey
Senior Sales Manager
Travel + Leisure Co.
Accounts Admin
PT Alkahfi Travel Umroh & Haji
Travel Advisor
Pt. Smailing Tours & Travel
Accounting Officer
Pt. Mitra Langkah Buana (Travel Buddies)
Operational Tour And Travel
Jalan Mawar No 1 Baciro Gondokusuman Yogyakarta
Contracting Manager
Level Up Travel And Lifestyle
Risk Management Supervisor
Pt Smailing Tours & Travel Service
Senior Travel Consultant
Wisatasekolah
Travel Sales Leader
Panorama Jtb Tours Indonesia
Admin Accounting AP
INDONATURE TRAVEL
Sales Director
Travel + Leisure Co.
Travel Sales Leader
Panorama Jtb Tours Indonesia
Compensation, Benefit
Mitra Tours And Travel
Travel Manager (Travel Agency)
Job summary
A travel management company based in Indonesia is seeking a Travel Manager to oversee all aspects of travel operations, including ticketing and hotel reservations. The ideal candidate should have 3-5 years of experience in a travel agency, be fluent in English, and possess strong leadership skills. This role requires effective problem-solving capabilities and the ability to manage customer complaints proficiently.
Qualifications
- Minimum 3–5 years of working experience as a Travel Manager in a travel agency.
- Strong understanding of travel operations, booking systems, and tour management.
- Proven experience in handling customer complaints and providing effective resolutions.
Responsibilities
- Oversee and manage all aspects of Travel Operations.
- Lead and supervise the Tour Consultant team.
- Handle customer complaints and difficult cases.
Skills
- Oversee and manage all aspects of Travel Operations, including ticketing, hotel reservations, and tour arrangements.
- Lead and supervise the Tour Consultant team to ensure accuracy, efficiency, and excellent customer service.
- Handle customer complaints and difficult cases with professionalism and effective problem‑solving.
- Negotiate and maintain relationships with airlines, hotels, and other travel partners.
- Monitor booking systems and ensure timely and accurate issuance of travel documents.
- Evaluate travel products and services to enhance customer experience and operational performance.
- Prepare reports and provide insights on operational performance, sales trends, and customer feedback.
- Minimum 3–5 years of working experience as a Travel Manager in a travel agency industry.
- Fluent in English, both spoken and written.
- Strong understanding of travel operations, booking systems, and tour management.
- Proven experience in handling customer complaints and providing effective resolutions.
- Excellent leadership, communication, and organizational skills.
- Detail‑oriented, proactive, and able to work under pressure in a fast‑paced environment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.