Grand Concerto Hotel is seeking a highly motivated and experienced Hotel Manager to lead our team as we prepare for the grand opening of our brand-new luxury property. As Hotel Manager, you will oversee all aspects of hotel operations, ensuring exceptional guest experiences and smooth day-to-day functions.
Position: Hotel Manager
Shift: Full-time
Key Responsibilities:
- Oversee daily hotel operations, including front desk, housekeeping, food and beverage services, and maintenance.
- Manage, mentor, and motivate a team of employees to provide outstanding service to guests.
- Ensure that the hotel is operating within budget and achieving financial targets.
- Handle guest complaints, requests, and feedback with professionalism and care.
- Implement and monitor hotel policies and procedures to maintain high standards of cleanliness, safety, and service.
- Develop and execute strategies to increase revenue, occupancy rates, and customer satisfaction.
- Coordinate with other department heads to maintain smooth hotel operations.
- Oversee recruitment, training, and performance management for hotel staff.
Qualifications:
- Proven experience as a Hotel Manager or in a similar managerial position within the hospitality industry.
- Strong leadership skills and the ability to motivate and manage a diverse team.
- Exceptional problem-solving and decision-making abilities.
- Excellent communication, interpersonal, and organizational skills.
- Solid understanding of hotel management software and booking systems.
- Ability to manage budgets, analyze financial reports, and improve operational efficiency.
- A passion for hospitality and providing outstanding guest experiences.
Why Join Us:
- Lead the operations of a brand-new hotel and help set the standard for excellence.
- Opportunities for career growth and professional development.
- Be part of a dynamic, energetic, and passionate team.
If you’re a proactive, results-driven leader who thrives in a fast-paced environment, we want to hear from you! Join us as we create unforgettable experiences for our guests at Grand Concerto Hotel.
Experience: Required
Employment: Full-time
Salary: £25,000 – £30,000 yearly