Programme jobs in United Kingdom

Organisation: Security, Policing and Enforcement Directorate (SPE)

Applying for this role means you have read and understood this advert and any associated links.

Campaign overview: This campaign is to recruit to a waitlist for permanent opportunities as they arise. We will be offering roles on an ongoing basis over the next year.

Applicants who have applied for and completed an assessment for the Operations Officer Days or Nights role within the last six months (job references 047400/047401) are not eligible to apply again. Candidates currently on the waitlist or who previously applied for the Operations Offer Nights (047970) role are also not eligible.

Visa sponsorship and work permits are not offered for this role.

Position Type: Full Time (Days) • Contract Type: Permanent • Grade: Operational

Salary: £39,106 rising to £43,373 after 1 year (including a non‑consolidated shift allowance of up to 15%)

Location: Greater London area, depending on business requirements. This is a full uniformed, non‑hybrid role.

Closing date for applications: Sunday 22nd February 2026 at 23:59 hrs.

• Provide high levels of customer service to members of the public and users of TfL services.
• Carry out enforcement and compliance activity across specified modes of transport: London Buses, London Underground, Trams, Ferry Services, and Taxi & Private Hire.
• Respond to incidents under the guidance and direction of the Resource & Deployment Centre.
• Report safety concerns and breaches, ensuring positive action is taken to reduce and mitigate risks.
• Identify potential compliance and enforcement issues and submit relevant intelligence reports.
• Use delegated authority activities such as Community Safety Accreditation Scheme (CSAS), Railway Safety Accreditation Scheme (RSAS), and byelaw enforcement.
• Attend court to provide evidence, when required.

The role has a varied shift pattern which may include weekends, nights, and bank holidays. Shift rosters are subject to change.

The position involves exposure to violence and aggression, safeguarding concerns, and potentially high‑risk situations. Comprehensive training, trauma‑informed practices, and mental health support are provided.

• Minimum 18 years of age.
• UK resident for at least 3 years and eligible to work in the UK.
• Valid right to work documentation.
• Good physical fitness to pass the Job‑Related Fitness Test (JRFT) – Level 5.4 requirement.
• Ability to maintain community safety accreditation (CSAS & RSAS) and complete background vetting (NPPV2/Full).

The recruitment process consists of four stages:

1. Online application and screening questions.
2. Online tests (7‑day completion window).
3. Assessment centre – competency and scenario‑based interview.
4. Job‑Related Fitness Test.

Successful candidates will receive a face‑to‑face interview in London and, following assessment, will be invited to a full pre‑employment vetting routine.

• Final salary pension scheme.
• Free travel on the TfL network.
• 75% reimbursement of standard class National Rail travel from home and interest‑free loan.
• 30 days annual leave (pro rata) plus public and bank holidays.
• Tax‑efficient cycle‑to‑work programme.
• Retail, health, leisure and travel offers.
• Discounted Eurostar travel.

For more details about the role, please contact HighVolumeCampaigns@tfl.gov.uk or call 0203 005 1680.