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Remote Chat Support Executive – Work from Home
Join to apply for the Remote Chat Support Executive – Work from Home role at VITA CV.
Job Type: Contract
Job Description
Vita CV is hiring on behalf of our client for a Chat Support Executive to provide outstanding customer service via live chat and email. This fully remote role offers flexible hours and competitive pay.
Responsibilities:
- Respond promptly to customer queries via live chat and email.
- Provide accurate information and resolve customer issues efficiently.
- Maintain a professional and friendly tone while handling multiple chats.
- Troubleshoot basic technical issues and escalate when necessary.
- Keep detailed records of customer interactions in the company’s CRM system.
- Work collaboratively with the support team to improve customer experience.
Requirements:
- Previous experience in customer service or chat support preferred.
- Strong typing speed (40+ WPM) with accuracy.
- Excellent written communication skills with correct grammar and clarity.
- Ability to handle multiple conversations simultaneously.
- Problem-solving skills and a customer-first attitude.
- Familiarity with CRM and helpdesk software is a plus.
- 100% remote work within the UK.
- Training provided for the right candidate.
To apply, submit your CV today.
Not Applicable
Contract
Administrative and Customer Service
Staffing and Recruiting
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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