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Sales Support

Fastenal Europe, Ltd.

Thurrock

On-site

GBP 10,000 - 40,000

Full time

30+ days ago

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Job summary

An exciting opportunity awaits at a brand new establishment in Thurrock! This role offers the chance to develop your career in a dynamic environment, focusing on customer service and warehouse operations. With strong growth forecasts, you will engage with customers, manage their needs, and support warehouse functions, all while enjoying excellent long-term prospects. A full UK driving licence is essential as you will be driving a company van. Join a well-established company that values progression and offers international travel and training events. If you are an all-rounder who thrives under pressure, this is the perfect fit for you!

Benefits

Free parking
20 Days Holidays plus 8 Bank Holidays
Auto-enrolment pension
Monthly bonus after probation
International travel and training events
Excellent long-term prospects

Qualifications

  • Experience in customer service and warehouse operations is essential.
  • A full UK driving licence is required for driving company vehicles.

Responsibilities

  • Provide exceptional customer service and handle incoming calls and emails.
  • Manage warehouse operations including picking, packing, and restocking.

Skills

Customer Service
Warehouse Operations
IT Skills
Driving License

Education

Warehouse and/or Customer Service Experience

Tools

Forklift (on-the-job training available)

Job description

Location: J31 Park

Motherwell Way

WEST THURROCK, GBR RM20 3XD

Mode: Full Time

Hours: Monday to Thursday 8-5pm. Friday 8am-2:30pm. No weekends.

An interesting position with lots of opportunities for progression in a brand new establishment working with an exciting customer with strong forecasts for growth.

This would be a great opportunity for those interested in pursuing a long-term career and willing to progress into managerial or senior sales role in the future.

We are looking for approachable, all-rounder customer support/warehouse operation candidates, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role. A full UK driving licence is required as you'd be driving with a company van.

Key Responsibilities:

  1. Customer Services: Picking and restocking customer stocks and delivering to customer site. Handling incoming calls, answering emails, identifying and evaluating customers' needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, providing customers with updates. IT skills would be advantageous.
  2. Warehouse: Picking, packing, receiving, cycle counts, restocking, managing shipping and processing goods in, general warehouse operations. Forklift licence is not necessary but can be obtained on-the-job.

If you have warehouse and/or customer service experience and would like to build your career with a well-established company, then this position is the right fit for you.

Package:

  • Excellent starting salary
  • Free parking
  • 20 Days Holidays plus 8 Bank Holidays
  • Auto-enrolment pension
  • Monthly bonus after your probation period
  • Excellent long-term prospects and progression opportunities
  • International travel and training events.

Job Types: Full-time, Temp to perm

Pay: £26,400.00 per year

Additional Pay:

  • Performance bonus

Benefits:

  • On-site parking

Schedule:

  • Monday to Friday
  • No weekends

Work Location: In person

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