puestos de Travel en Emiratos Árabes Unidos

Platinumlist.net is the leading ticketing platform in the UAE and across the MENA region, specializing in providing seamless ticketing solutions for a wide range of events. Our expertise spans concerts, exhibitions, and sports events, with a particular focus on football and stadium management. As we continue to expand, we are looking for talented professionals to join our dynamic team.

As an Account Manager / Project Manager for sports and football events, you will play a crucial role in managing client relationships and overseeing the successful execution of all sports-related projects, particularly large-scale football events. You will ensure that all aspects of event ticketing, from planning to post-event evaluation, are handled efficiently and professionally. This role requires a deep understanding of stadium operations, event management, and customer experience in the sports industry.

1. Account Management:
   • Serve as the primary point of contact for clients in the sports and football sectors, ensuring all their needs are met.
   • Manage relationships with sports organizations, event organizers, and key stakeholders to drive successful event outcomes.
   • Negotiate contracts and pricing, maximizing profit while delivering exceptional service.
   • Provide comprehensive support to clients, including technical assistance and system training.
2. Project Management:
   • Oversee the planning and execution of ticketing operations for major sports events, including football matches, tournaments, and stadium-based events.
   • Collaborate closely with stadium management, sports event organizers, and vendors to coordinate event logistics.
   • Manage project timelines, budgets, and resources to ensure events are executed on time and within budget.
   • Ensure the accurate creation and distribution of event materials such as seating plans, ticket allocations, and real-time event updates.
   • Regularly check events for any issues, and ensure prompt resolution of client or team concerns.
3. Event Execution & Post-Event Duties:
   • Lead on-site operations for football and sports events, coordinating with all relevant teams to ensure smooth delivery.
   • Provide post-event reports, gather feedback from clients, and implement improvements for future events.
   • Ensure events meet Platinumlist's service-level agreements (SLAs) and exceed client expectations.

1. Bachelor's degree in Business Administration, Sports Management, Event Management, or a related field.
2. Minimum 2-3 years of experience in sports event management, ticket operations, or a related field, with a strong preference for experience in football and stadium events.
3. In-depth understanding of stadium operations, seating layouts, and ticketing systems.
4. Proven track record of managing large-scale events and delivering excellent customer service.
5. Ability to handle high-pressure situations, multitask, and work in a fast-paced, deadline-driven environment.
6. Excellent communication, negotiation, and interpersonal skills.
7. Proficiency in project management tools and Microsoft Excel; knowledge of design tools like Adobe Illustrator is a plus.

1. Flexibility to work long hours, weekends, and holidays, especially during peak sports seasons.
2. Willingness to travel and work onsite at various stadiums and sports venues.
3. Passion for sports, especially football, with a deep understanding of the sports events landscape.
4. The candidate should be based in Dubai.

1. A competitive salary package and comprehensive benefits.
2. Opportunities for professional growth and career advancement in the sports and event management industry.
3. A dynamic, fast-paced working environment with the opportunity to work on high-profile events.