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Descripción de la vacante
A service and support company in Abu Dhabi is seeking a skilled Service Engineer to provide on-site technical support for printers and Managed Print Services (MPS). This role involves first-level and basic second-level support, preventive maintenance, and ensuring customer satisfaction. The ideal candidate should have 3-5 years of relevant experience, a diploma in IT or Electronics, and strong troubleshooting skills. This is a full-time position without remote work options.
Formación
3-5 years of experience in printer maintenance or technical support.
Experience supporting Managed Print Services (MPS) in a customer-focused environment.
Responsabilidades
Provide on-site first-level and basic second-level support for printers and MPS.
Perform preventive maintenance and health checks on printing devices.
Monitor device performance and escalate complex issues.
Conocimientos
Troubleshooting
Problem-solving
Printing systems knowledge
Documentation
Customer service
Educación
Diploma in IT, Electronics, or related field
Bachelor's degree in IT Engineering or equivalent experience
Descripción del empleo
A service and support company in Abu Dhabi is seeking a skilled Service Engineer to provide on-site technical support for printers and Managed Print Services (MPS). This role involves first-level and basic second-level support, preventive maintenance, and ensuring customer satisfaction. The ideal candidate should have 3-5 years of relevant experience, a diploma in IT or Electronics, and strong troubleshooting skills. This is a full-time position without remote work options.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.