Housekeeping jobs in United States

To ensure timely and accurate accountability of all daily revenues received by the Hotel; ensure compliance of operational procedures; maintain subsidiary records of various General Ledger Accounts to provide detailed analysis for audit and tax purposes.

KEY ROLES & RESPONSIBILITIES

• Verifying monitoring and reviewing all hotel revenue reports and night audit reports.
• Ensuring that daily revenues and settlements are in balance.
• Summarizing revenue and settlement information in a Journal Entry format associated with the proper back office chart of account numbers and descriptions.
• Must have a commitment to follow all local corporate policies and procedures as they relate to Income Audit.
• Must work in a safe, prudent, and organized manner.
• Prepare and ensure Daily Flash Report is timely and accurate as per policy.
• Ensure that banquet departments revenue postings are correct by reconciling the banquet Event short list report which is provided by the Banquets manager on a daily basis. Follow up on errors and discrepancies.
• Verify the balance of all interface postings to ensure all revenues have been posted.
• Verify and/or reconcile all revenue centers as reported in the Income journal daily.
• Review housekeeping discrepancy reports and file in the daily operations package.
• Review and balance rebates paid outs and miscellaneous charges to the PMS.
• Ensure all miscellaneous/allowance/paid/house charges are approved and complete with adequate explanations.
• Review F&B voids to verify authorization and adequate back up information. F&B void reports to be filed in the daily operations package.
• Verify all negative postings, all rate variances, and all F&B Discount reports. Negative posting report should be filed in the daily operations package.
• Prepare extension wise telephone reports and submit to all departments to review. Make sure all departments return the checked reports.
• Ensure that all credit card transactions are recorded correctly and payments are allocated using the corporate reconciliation template.
• Handling of credit card reconciliation discrepancies in a timely manner.
• Handling promptly all guest issues and disputes including credit card inquiries and charge backs. Make the appropriate corrections as required after obtaining the Director of Finances approval.
• Review of NoShow reports and ensure that all chargeable No Shows have been charged. No show report is retained with the daily operations package.
• Review foreign currency rate changes for accuracy and file in daily operations package.
• Prepare and maintain:
• To ensure comp & entertainment checks are properly accounted for and name of guest and purpose of entertainment are indicated.
• Ensure sale of gift certificates is properly accounted for and utilization of gift vouchers is administered accurately.
• To assist the General Cashier in performing surprise float counts.
• Completing various reports as required by management depending on the needs of the hotel operations.
• Completing various other tasks and duties as required by management.

PERSONAL ATTRIBUTES

• Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
• Oral and written fluency in English.
• Physically fit.
• Neat appearance.
• Displays initiative and good follow-up skills.
• Team player.
• Customer/people oriented.

Qualifications :

• Diploma in Accountancy or equivalent.
• Good knowledge of OPERA MICROS & cashiering functions.

EXPERIENCE

• Minimum of 2-3 years experience with at least 1 year experience in a similar capacity in a hotel.

Remote Work : No

Employment Type : Fulltime