Host Hostess jobs in United Arab Emirates
Manager, Customer Happiness Centre
Mai Dubai™ Bottled Drinking Water
Guest Service Expert & Host - Create Memorable Dining
Marriott Hotels Resorts
Hostess/Host - Casual and Fine Dining (UAE)
Independent Food Company
Head Hostess St. Regis Bar
Marriott Hotels Resorts
Discover more opportunities than anywhere else. Find more jobs nowFrench-Speaking Hostess — Warm Welcome & Seamless Seating
AccorHotel
Bilingual Hostess - Arabic & English Welcoming Guests
AccorHotels Middle East
Connect with headhunters to apply for similar jobsHostess (French Speaker)
AccorHotels Middle East
Hostess & Guest Experience Specialist
Marriott Hotels Resorts
F&B Hostess - Couqley French Brasserie
Accor Hotels
F&B Hostess - Couqley French Brasserie
AccorHotels Middle East
Hospitality Hostess — French Speaker
Accor Hotels
Bilingual Hostess - Arabic & English
NOVOTEL
Hostess
Dubai Creek Golf & Yacht Club
Hostess Spanish Russian French German speaker - Liv
Marriott Hotels Resorts
Guest Experience Hostess - Food & Drinks
Hilton
Host Hostess
Job summary
A leading hospitality company in Dubai is seeking a full-time position focusing on guest relations, reservations, and maintaining a positive dining experience. Responsibilities include managing table assignments, handling reservations, and addressing guest needs promptly. The ideal candidate should possess excellent organizational and communication skills, with a strong commitment to customer satisfaction. The role emphasizes teamwork and requires the ability to maintain high standards of service throughout the shift.
Responsibilities
- Maintain knowledge of dining room layout and procedures.
- Handle restaurant reservations and cancellations per standards.
- Greet and seat guests according to floor plan.
- Ensure cleanliness of tables and equipment.
- Handle guest complaints and ensure satisfaction.
Skills
Maintain complete knowledge of:
- Dining room layout table/seat/section numbers proper table setups room capacity hours of operation price range and dress code
- Restaurant reservation procedures
- Daily house count arrivals departures VIPs
- Scheduled inhouse group activities locations and times
- All department policies / service procedures
- Answer telephone within 3 rings using correct salutations and telephone etiquette.
- Take record and confirm restaurant reservations / cancellations in accordance with departmental standards.
- Communicate reservation or cancellation changes to management as they arise throughout the shift.
- Monitor the preparation of own assignments ensuring compliance to departmental standards.
- Ensure that all menus check folders are cleaned and in sufficient quantity.
- Ensure that the hostess stand is cleaned and organized.
- Review the Reservation book preassign designated tables and follow up on all special requests.
- Greet the guests at the entrance of the restaurant.
- Seat Guest accordingly to floor plan / being fair to each waiter.
- Show guests their table which has been designated to them
- Ensure that the guests are pleased with their table.
- Present the open menu to the guest.
- Ensure that the tables are set to the best service of the guest.
- Anticipate heavy business times and organize procedures to handle waiting lines.
- Anticipate guests needs respond to them promptly and acknowledge guest however busy and whatever time of the day.
- Maintain positive guest relations at all times.
- Be familiar with hotel services / activities to respond to guest inquiries accurately.
- Handle guest complaints following instant pacification procedures and insuring guest satisfaction.
- Monitor guests reactions and confer frequently with management to ensure guest satisfaction.
- Monitor and participate to ensure that all tables are cleared and reset according to the department procedures.
- Monitor and maintain cleanliness and working conditions of own section equipment and supplies.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.