Company Overview:
Our client is a leader in providing innovative parking management solutions, focusing on exceptional customer service and advanced technology. The company promotes a dynamic and inclusive work environment, valuing excellence, integrity, and continuous improvement.
Role Overview:
We are seeking an experienced Call Center Manager / Command Center Manager with 5-10 years of UAE experience. The ideal candidate will have an IT background and experience with companies like Amazon, Noon, Cafu, or in the parking industry. This role involves managing call center operations, analyzing performance metrics, and developing strategic plans to enhance productivity and customer service.
Responsibilities:
Skills and Qualifications:
Preferred Qualifications:
Location:
This position is based Dubai, UAE, offering a competitive salary range of 10,000 - 15,000 AED monthly. The successful incumbent must be currently residing in Dubai.
Benefits:
If you are a dedicated professional with a strong background in call center management and a commitment to excellence, we invite you to apply for this exciting opportunity. Join our client's team and contribute to their mission of delivering superior parking management solutions and exceptional customer service.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.