Customer Support Specialist jobs in South Africa

We are currently seeking a highly motivated and skilled Luxury Sales Executive to join our client's prestigious retail establishment for Garments Trading in Dubai. This exciting opportunity is specifically focused on representing and promoting luxury brands within the retail industry. Candidates with experience in working with luxury brands, such as Empreinte, Flora Nikrooz, Lilia & Peony, or Spanx, will be given preference.

• Customer Engagement and Sales:
  • Provide exceptional customer service and engage with clients to understand their needs and preferences.
  • Showcase and promote a range of luxury products from renowned brands.
  • Demonstrate in-depth knowledge of the features, materials, and craftsmanship of the luxury products.
  • Drive sales by upselling and cross-selling complementary luxury items.
• Client Relationship Management:
  • Build strong and long-lasting relationships with clients to enhance customer loyalty and repeat business.
  • Stay informed about clients' preferences, purchase history, and upcoming events.
  • Effectively handle client inquiries, requests, and concerns.
• Product Knowledge and Brand Representation:
  • Develop a deep understanding of the luxury brands represented in the retail establishment.
  • Stay updated on the latest trends, features, and collections of the luxury brands.
  • Uphold the brand image and standards by embodying professionalism, elegance, and sophistication.
• Sales Reporting and Target Achievement:
  • Maintain accurate records of sales transactions and customer information.
  • Meet and exceed sales targets.

• Experience:
  • Proven experience in luxury sales within a retail environment.
• Product Knowledge:
  • Strong knowledge of luxury products, materials, craftsmanship, and industry trends.
• Sales and Customer Service Skills:
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to drive sales and meet targets.
• Professionalism:
  • Impeccable personal presentation.
  • Exceptional customer service orientation.
• Language Skills:
  • Fluency in English is required. Additional language skills, such as Russian, would be an advantage.
• Only female applicants will be considered for this position.
• UAE residents or individuals with valid work permits are preferred.

• Our client offers competitive salaries and attractive benefits packages, including commission-based incentives and opportunities for career growth.

If you have relevant experience with luxury brands and possess the skills and qualities outlined above, we invite you to apply for this exceptional opportunity. Please submit your updated resume, along with any supporting documents, to the provided contact information. Please note that only shortlisted candidates will be contacted for further consideration.