Customer Service Agent jobs in United States

Digital Marketing Client Success Manager
Wisevu
Johannesburg, Gauteng, South Africa
5 days ago
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Who we are?
At Wisevu and our sister brand, we've been driving digital marketing success for over 17 years, specializing in SEO, digital PR, AI, content marketing, and web development for healthcare, home services, and charity clients in Canada, USA, and Europe. Wisevu is a fully remote team of 20+ specialists.

What Will You Do?

1. Build strong, long-term client relationships and be the primary contact, understanding their goals and challenges.
2. Provide insightful monthly, quarterly, and annual reports to clients, track trends, and optimize strategies.
3. Conduct client interviews to gather key insights for content & web development projects.
4. Upsell existing clients and assist in acquiring new clients.
5. Oversee client projects, ensuring the team delivers high-quality work on time.

Requirements

You're a Great Fit If You:

1. Have 3+ years of experience in digital marketing.
2. Have 1+ years of experience in a client-facing role within a marketing agency.
3. Can articulate well and speak English at a professional level (IELTS Band 9, CEFR C2, or native).
4. Have a natural passion and knowledge of digital marketing.
5. Able to provide at least 6 hours of overlap with the 9 am-5 pm EST workday (Monday - Friday).

Benefits

What We Offer:

1. Fully remote work and flexible work hours.
2. Starting salary between $-$CAD which will be negotiated during the interview based on competencies, skills, and experience.
3. Premium Employee Development Training.
4. Quality equipment.
5. Quarterly performance bonuses.
6. Many other benefits will be discussed during the interview.

Apply now and help us achieve exceptional digital marketing results—together!

Wisevu Inc.
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