Travel Agency jobs in Malaysia

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Sector: Travel and Tourism

Role: Senior Executive

Contract Type: Permanent

Hours: Full Time

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Senior Country Manager (Malaysia, Indonesia, Singapore)

Are you passionate about helping businesses grow through outstanding technology? If you’re looking to join a team who brings technology and booking solutions to travel agents, this role is for you!

Expedia TAAP (Travel Agent Affiliate Program) is laser-focused on helping our travel agents grow. We are looking for candidates who want to supercharge growth by bringing to bear our data & tools and their expertise in the Southeast Asia travel agency landscape.

What you’ll do:

1. Lead and develop a team of high performing TAAP sales representatives.
2. Nurture & maintain an in-depth knowledge of TAAP performance in Malaysia, Indonesia and Singapore.
3. Look for opportunities to bring on new travel agencies as well as increase our participation with existing ones.
4. Identify and pursue strategic partnerships with top travel agencies, consortia, and travel agency networks.
5. Guide our general sales agency to build and implement strategies and grow the business through the local team.
6. Bridge the gap between the team on the ground and the leadership team, to share market insights and help define priorities.
7. Convert knowledge into growth strategy.
8. Source and present insightful data including performance, market, and competitor analysis, to implement meaningful action plans based on the data.
9. Implement your plans to hit targets and support strategic objectives.
10. Travel required approximately once a month for partner visits.

Who you are:

1. Highly fluent in English, Chinese and Bahasa.
2. 2+ years of People Management Experience.
3. Proven and confirmed experience in a travel agency-facing role or in an account management role in travel.
4. A leader of people and motivator for the people you work with.
5. A passion for digging through data points to understand complex problems and an understanding of how these can become growth opportunities.
6. Knowledge of the travel space in Asia, particularly Southeast Asia.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group Media Solutions, Expedia Local Expert®, CarRentals.com, and Expedia Cruises.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.