[Korean Speaker] Customer Service Executive - May Intake

[Korean Speaker] Customer Service Executive - May Intake

You will be serving a world famous airlines/travel agency.

• Communicating with customers through various channels and acknowledging and resolving customer complaints.
• Modify, change and/or cancel existing reservation.
• Act as a liaison between customer and airlines/hotel to arrange special request/ to resolve complaint.
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Ensure customer satisfaction and provide professional customer support.

Qualifications :

• Good communication skill in Korean Language. (Non-Natives need to possess TOPIK 4 or above)
• Good English communication will be advantage for this position.
• Able to relocate to Malaysia
• Fresh graduates are welcomed to apply

Working hours: Rotational Work Shift (9 Hours Per Day)

Benefits:

• Health and life insurance
• Medical & Dental Allowance
• One way flight ticket & 2 weeks accommodation for Expatriate
• Working Permit will be provided for Expatriate

How do your skills match this job?

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Customer Service Executive?
• Which of the following languages are you fluent in?
• Do you have customer service experience?
• How would you rate your English language skills?
• How much notice are you required to give your current employer?