Administrative jobs in Spain

Supports the General Manager and his/her team by completing administrative responsibilities. Duties include organizing, composing and distributing correspondence to both employees and guests, initial response and follow up to inquiries and collecting and tracking problem resolution information.

CANDIDATE PROFILE

Education and Experience

1. High school diploma or GED; 2 years experience in the administrative assistance, clerical services, or related professional area.
2. OR
3. 2-year degree from an accredited university in Secretarial Studies, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.

CORE WORK ACTIVITIES

Providing Documentation and Reporting Support

1. Assists managers in preparation of various reports and presentations.
2. Assists with the design and preparation of statistical reports as needed.
3. Attends, transcribes and distributes minutes, and participates in staff meetings, executive committee meeting and department meetings as needed.
4. Maintains giveaway/donation files and assists in making reservations.
5. Provides administrative support to managers and departments.
6. Composes, produces and signs correspondence on routine matters.
7. Produces and distributes correspondence as required.
8. Acts as a receptionist for manager and, when necessary, other department members, providing assistance to callers as required.
9. Sorts and distributes mail.

Ensuring Exceptional Customer Service

1. Providing services that are above and beyond for customer satisfaction and retention.
2. Managing day-to-day operations, ensuring the quality, standards and meets the expectations of the customers on a daily basis.
3. Attends meetings and communicates with executive and peers as an effort to improve quality of service.

Additional Responsibilities

1. Ensures VIP amenity requests from GM/DOPS are handled in a timely manner.
2. Signs for managers and releases, with specific permission.
3. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
4. Analyzes information and evaluates results to choose the best solution and solve problems.
5. Attends meetings to plan, organize, prioritize, coordinate and manage activities.
6. Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.
7. Informs and/or updates the executives and peers on relevant information in a timely manner.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

With its urbane elegance, hushed tones and tranquil touches, the JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, beauty and service. Set in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping, this 5-star hotel in Jakarta offers the best of all worlds. Unusually spacious guest rooms hold the secret to contentment with plush bedding and thoughtful appointments, in addition to an executive level offering a lounge and meeting rooms.