Broadcast à Grande-Bretagne

Department: Hotel

Employment Type: Contract

Location: Shipboard

V.Ships Leisure is looking for Broadcast Manager on behalf of Azamara Cruises. This position provides onboard television and radio programming. Onboard television and radio broadcasts consist of a mix of pre‑recorded and/or live material. Sources of broadcast material include satellite programming, terrestrial broadcasts, pre‑recorded content, and live content. Live content can be from a satellite feed or from a lecture or show taking place onboard the ship. Radio programming can consist of satellite or terrestrial radio broadcasts, or pre‑recorded material played back onboard. This includes in cabin music channels and the background music distributed around the ship via the ship’s PA system.

• Directs, coaches, supports, supervises and evaluates (in conjunction with the Cruise Director), the job performance of the Broadcast Operator.
• Assists in the formulation of television and radio broadcast schedule/s.
• Carries out the television and radio broadcast schedules paying attention to start times and broadcast quality. This includes tuning in satellite or terrestrial broadcasts and/or loading and starting pre‑recorded content.
• Creates programming where necessary. This means shooting and editing, various lectures, activities, or shows for playback at later times, or shooting and mixing them for live broadcast. This can include many types of material as required for support of the cruise product. Examples include informational material about the ship, its destinations, or its personnel (i.e. Shore Excursions, port information, Bridge, Galley, or Engine Room tours by video, lectures, interviews and many other possibilities).
• Makes entries and updates information contained in presentations such as PowerPoint, which give daily schedule information and highlights, special promotions, weather conditions, etc.
• Monitors the PA system around the ship paying attention to clarity, volume, and coverage.
• Monitors video presentations in areas around the ship.
• Oversees the video-related requirements and related setups for special groups that may take place in various lounges around the ship. This is done in collaboration with the AV Manager.
• Oversees the video-related requirements and related setups for activities that may take place in various lounges around the ship. This is done in collaboration with the AV Manager. Examples of this are Karaoke and special events such as the Super Bowl or World Cup.
• Maintains complete records of equipment failures and requests repair or replacement. Also keeps records of equipment that has been repaired and returned to service, or replacement equipment that has been provided.
• Maintains up-to-date documentation of inventory related to both equipment and supplies.
• Keeps notes of ongoing status of equipment and Broadcast operational area in general reports and documentation described above are to be provided to his/her successor within official hand-over notes and are also to be forwarded to the ship’s management, and corporate office on the first day of each month for archiving.
• Maintains an up-to-date inventory of all video material. Keeps track of all video tapes and ensures that they are returned when required.
• Attends and participates in all monthly Hotel Maintenance Meetings.
• Manages the operation of the ship's ITV Network and all related components with the Broadcast Operator.
• Aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crewmembers with inquiries.
• Attends meetings, training activities, courses and all other work-related activities as required.
• Attends mandatory crewmember's and guest safety drills as required.
• Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
• Responsible for effectively managing the time and attendance of their own and direct reports’ work and rest hours in accord with MLC regulations and company procedures.
• This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment.
• Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste.
• Monitors and supervises the job performance of all direct reports.
• Monitors and manages the various assigned workstation functions. Monitors the assignment of duties and responsibilities of his/her staff. Observes and evaluates them and their work procedures to ensure quality standards and service are met.
• Makes recommendations regarding personnel actions such as new hire requests and discharges, to ensure adequate and continuous staffing. Inspects workstations, work areas, equipment, etc. to ensure efficient service and conformance to standards.
• Mentors, develops, and provides on-the-job training to his/her staff to strengthen their current performance and preparation for future advancement.

• Minimum of two years’ experience in an upscale hotel, resort, cruise ship, entertainment, or recreational industry (shipboard experience preferred).
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Superior customer service, teambuilding, and conflict resolution skills.
• Very strong communication, problem solving, organizational, decision making, and interpersonal skills.
• Intermediate computer software skills required.
• Completion of high school or basic education equivalency required.
• Coursework in video production at an accredited college or university or the international equivalent preferred.
• Completion of 4 contracts as Broadcast Operator with a performance rating of proficient or above along with demonstrated leadership skills.
• No disciplinary action on file for the last 12 months.
• Ability to speak English clearly, distinctly, and cordially with guests.
• Ability to read and write English to understand and interpret written procedures.
• This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors, and co-workers.
• Ability to speak additional languages such as Spanish, French, or German is preferred.