Operations Administrator

Alphadog Recruit; East Grinstead; On-site; GBP 10,000 - 40,000; Full time

Job description

Operations Administrator

An exciting opportunity has opened up for an Operations Administrator to join our team. This full-time position runs Monday to Friday, 9 AM to 5:30 PM, with a competitive salary of up to £25,000, accompanied by an attractive company perks package, including regular social events. The role is available for an immediate start; however, notice periods will be considered.

Roles and Responsibilities:

The Operations Administrator will play a key role in supporting the daily operations and ensuring smooth business processes, including but not limited to:

• Processing and monitoring the progress of orders, including communication with customers, suppliers, and vendors.
• Conducting customer onboarding and credit checks.
• Scanning, managing, and distributing NDAs and contracts.
• Organising and administering corporate events and entertainment functions.
• Coordinating arrangements for visitors to HQ.
• Assisting the Sales team with key administrative tasks, such as building quotes and tracking delivery of customer orders.
• Distributing electronic licences to customers and updating CRM systems accordingly.
• Maintaining accurate and timely updates of work activities in the CRM system.
• Preparing sales department reports for senior management, including tracking customer renewals.
• Providing general sales administration support.
• Overseeing the fulfilment of orders.

Required Characteristics and Skills:

The ideal candidate will exhibit the following traits:

• Exceptional attention to detail.
• A commercially-minded individual with sales knowledge (preferred).
• A results-driven, reliable, and hardworking ethos.
• Flexibility, particularly around end-of-month, quarter, or year deadlines.
• The ability to thrive under pressure and meet tight deadlines.

Benefits:

We offer an extensive benefits package that includes:

• 23 days of annual leave plus bank holidays.
• Wellbeing allowance to support personal health.
• Employee of the Quarter recognition award.
• Quarterly company bonus programme.
• An additional day off for your birthday.
• Contribution to the Company Pension Scheme.

Reporting Line:

The Operations Administrator will report directly to the Operations & HR Executive.

If you're a proactive individual with a knack for organisation and a desire to make an impact, we’d love to hear from you!