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Customer Service Advisor
Back 2 Work
Ilkeston
On-site
GBP 10,000 - 40,000
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Job summary
An established industry player is seeking Customer Service Advisors to join their vibrant team. In this dynamic role, you will engage with a diverse range of customers, addressing their needs and ensuring satisfaction in a fast-paced contact center environment. With opportunities for career progression and comprehensive training provided, this position is perfect for individuals looking to grow within the customer service field. Enjoy competitive pay of £11.44 per hour, along with a variety of benefits including a company pension and discounts from leading high-street brands. If you thrive in a busy atmosphere and are passionate about helping others, this role is for you!
Benefits
A range of discounts for leading Highstreet brands
Company pension
Flexitime considered
Referral programme available
Comprehensive salary
Training included
Qualifications
- Experience in a customer service role is preferred.
- Ability to handle demanding customers and resolve issues.
Responsibilities
- Engage with customers in a lively contact center environment.
- Handle a high volume of calls and provide updates or solutions.
Skills
Customer Service Skills
Communication Skills
Problem-Solving Skills
Job description
We’re recruiting for Customer Service Advisors to earn £11.44 per hour.
Career progression available.
Customer Service Advisor benefits:
- A range of discounts for leading Highstreet brands
- Company pension
- Flexitime considered
- Referral programme available
- Comprehensive salary
- Training is included to prepare you for this role
Customer Service Advisor role:
A typical day will see you working up to 9 hours per day (including 1 hour break and lunch) in a lively & vibrant contact centre environment. You will start your day signing into your systems to make sure you are ready to take your first call of the day. You will talk to a variety of customers with different needs. Some may want a quick update or to provide further information, others may be demanding or frustrated and may want to challenge the process. You will be working in a fast-paced, busy Contact Centre environment where you will be speaking with multiple Customers every day due to the high volume of calls we receive.
Customer Service Advisor pay:
£11.44 per hour + bonus and benefits.
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