Remote Customer Service Advisor | London

Remote Customer Service Advisor | London

A leading London-based company is seeking a Customer Service Advisor to join its remote team. This is an excellent opportunity for individuals with strong communication, listening, and customer service skills to provide top-tier support from the comfort of their own home.

The ideal candidate will be computer literate and passionate about delivering exceptional customer experiences. In this role, you will assist customers with inquiries, resolve issues efficiently, and ensure a high level of satisfaction.

If you have a customer-focused mindset and want to build a rewarding remote career, apply today!

Position: Customer Service Advisor

Salary: £25,000 – £27,000 a year

Job Type: Full Time

Location: Remote

About the Role

Our client is looking to recruit a Customer Service Adviser to be based in London / Working from home.

Job Responsibilities:

• First point of resolution for all inquiries
• Providing members with advice and guidance on next steps and their ongoing journey with the organisation.
• Developing and maintaining excellent communications with other teams and divisions
• Respond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.

Requirements:

• Excellent communication and listening skills.
• Relationship building skills.
• Flexible to work shifts.

Required Documents:

• CV/Resume

Application Process:

Interested and qualified candidates should kindly visit HERE to apply.