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Descripción de la vacante
A global customer support firm is seeking a Customer Support Consultant to deliver outstanding service in a multicultural environment. You'll support customers via emails, calls, and chats, requiring strong analytical skills and excellent French and English proficiency. This role offers a flexible schedule and opportunity to work fully remote, contributing to a dynamic team focused on customer satisfaction. Ideal candidates should possess a proactive attitude and at least one year of customer support experience.
Servicios
Flexible schedule
Opportunity to cooperate fully remotely
Inclusive international environment
Rewards for referring friends
Formación
At least one year of experience in a customer support role.
Hands-on experience with chats, emails, calls, and social media support.
Personal computer (at least 8 GB of RAM) with a stable internet connection.
Responsabilidades
Deliver outstanding customer support via emails, calls, and chats.
Build strong and lasting customer relationships.
Keep up with evolving tools and technology.
Conocimientos
Excellent French and English skills (C1-C2)
Customer support experience
Analytical thinking
Proactive attitude
Herramientas
CRM systems expertise
Descripción del empleo
A global customer support firm is seeking a Customer Support Consultant to deliver outstanding service in a multicultural environment. You'll support customers via emails, calls, and chats, requiring strong analytical skills and excellent French and English proficiency. This role offers a flexible schedule and opportunity to work fully remote, contributing to a dynamic team focused on customer satisfaction. Ideal candidates should possess a proactive attitude and at least one year of customer support experience.
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.