SalaryThe salary range for this position is CAD $45.46 - $65.35 / hour
Job SummaryAs a Coordinator, Electronic Claims, you will be responsible for the effective operations, ongoing development, and maintenance of the Fraser Health Authority's Billing and Accounts Receivable computerized systems.
This temporary full-time opportunity is available until January 2027 and located at the Uptown Latitude Building in New Westminster, BC.
Build on your education and experience as you:
- Supervise and provide work direction to assigned staff by allocating work assignments, developing system support strategies, and identifying staff learning needs.
- Serve as Systems Application Coordinator for the MEDITECH Billing and Accounts Receivable module (B/AR) and all associated A/R systems.
- Coordinate the ongoing integration between clinical modules, financial modules, and B/AR.
- Develop, implement, and maintain reports for the purpose of providing effective system controls.
- Work with the Coordinator, Accounts Receivable Operations to implement strategic changes necessary to ensure successful billing and collections.
- Understand the data flow through the Admitting system, data flow through Diagnostic areas, charge creation, accounting process for billing, payment application to accounts and adjustment process, allowance for doubtful accounts, and accounting for bad debt.
- Work closely with other departments in conjunction with the Coordinator, Accounts Receivable Operations to ensure that staff gathers the required information for successful billings.
- Develop, implement, and administer department standards and procedures, in collaboration with the A/R Management Team by evaluating and implementing changes as needed to improve services; simplify workflow and integration with the other financial goals and ensure compliance with Generally Accepted Accounting Principles (GAAP).
- In conjunction with the Coordinator, Accounts Receivable Operations, establish and work with contacts within the Ministry of Health, Health Insurance BC, WorkSafeBC, other third-party insurance, and government agencies to determine proper eligibility and to collect outstanding balances.
- Participate in the annual external audit by preparing year-end working papers and schedules. Act as Lead in the annual external audit.
- Participate on assigned internal and external committees by attending meetings.
- Implement current human resource standards and procedures, education, professional development, and orientation of designated employees.
To join our team, you have:
- CPA professional accounting designation and/or a university degree in Commerce, Finance, Accounting, Business Systems, Information Technology, or related field.
- Five (5) to seven (7) years recent related financial accounting experience or business systems in a large-scale processing environment, including one (1) year supervisory experience.
- An equivalent combination of education, training, and experience may be considered.
If this sounds like the ideal role for you, here are more reasons why you should apply:
- A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of experts in a dynamic and rewarding health care environment.
- We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.
Are you ready to take the next step in your career? Apply today so we can continue the conversation and make a difference in the communities we serve. We value diversity in the workforce and aim to maintain an environment of Respect, Caring & Trust.
Detailed OverviewSupporting the Vision, Values, Purpose, and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Reporting to the Manager, Accounts Receivable, the Coordinator, Electronic Claims is responsible for the effective operations, ongoing development, and maintenance of the Fraser Health Authority's Billing and Accounts Receivable computerized systems. Responsible for the direction and supervision of departmental staff. Coordinates the recording of revenue, preparation of financial and statistical analysis of revenue and receivables, and accounts receivable account reconciliations. As a member of the Accounts Receivable management team, the Coordinator participates in the development of the strategies and goals of the department to ensure the optimum delivery of appropriate financial services for FH.
Responsibilities- Supervise and provide work direction to assigned staff by allocating work assignments, developing system support strategies, and identifying staff learning needs; develop and implement period-end processes and procedures in collaboration with the A/R and General Accounting Management Teams.
- Serve as Systems Application Coordinator for the MEDITECH Billing and Accounts Receivable module (B/AR) and all associated A/R systems. Coordinate the ongoing integration between clinical modules, financial modules, and B/AR. Develop, implement, and maintain reports for the purpose of providing effective system controls. Assist the manager with the development of financial and statistical control processes for approved projects and programs. Coordinate and maintain system dictionaries. Be the single point of contact within A/R for all systems related support to the group for both software and hardware issues. Coordinate the development and maintenance of user training and reference manuals. Be the A/R point of contact with software vendors related to new product evaluation, product development and testing, and troubleshooting of problems.
- Work with the Coordinator, Accounts Receivable Operations to implement strategic changes necessary to ensure successful billing and collections; analyze collection statistics and data to provide feedback to the Coordinator to improve billing information and statistics.
- Understand the data flow through the Admitting system, data flow through Diagnostic areas, charge creation, accounting process for billing, payment application to accounts and adjustment process, allowance for doubtful accounts, and accounting for bad debt.
- Work closely with other departments in conjunction with the Coordinator, Accounts Receivable Operations to ensure that staff gathers the required information for successful billings.
- Develop, implement, and administer department standards and procedures, in collaboration with the A/R Management Team by evaluating and implementing changes as needed to improve services; simplify workflow and integration with the other financial goals and ensure compliance with Generally Accepted Accounting Principles (GAAP); develop processes and methods for project implementation resulting from strategic initiatives; ensure initiatives are in accordance with the goals, policies, and vision of Fraser Health.
- In conjunction with the Coordinator, Accounts Receivable Operations, establish and work with contacts within the Ministry of Health, Health Insurance BC, WorkSafeBC, other third-party insurance, and government agencies to determine proper eligibility and to collect outstanding balances.
- Participate in the annual external audit by preparing year-end working papers and schedules. Act as Lead in the annual external audit.
- Participate on assigned internal and external committees by attending meetings; act as a resource regarding the establishment of billing and collections processes; advise the Manager of the meeting outcomes.
- Implement current human resource standards and procedures, education, professional development, and orientation of designated employees; ensure compliance with applicable acts, regulations, and collective agreements, in collaboration with the Manager, Accounts Receivable.
QualificationsEducation and ExperienceCPA professional accounting designation and/or a university degree in Commerce, Finance, Accounting, Business Systems, Information Technology, or related field.
Five (5) to seven (7) years recent related financial accounting experience or business systems in a large-scale processing environment, including one (1) year supervisory experience, or an equivalent combination of education, training, and experience acceptable to Fraser Health.
CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities:
- Proficiency in the use of personal computers, computer-related software, and computerized financial systems such as Meditech.
- Demonstrated ability to supervise.
- Demonstrated ability to exercise good analytical and problem-solving skills.
- Ability to organize and complete work assignments within deadlines.
- Ability to work independently and collaboratively in a team environment.
- Ability to work effectively under pressure and with changing priorities and deadlines.
- Effective interpersonal skills and ability to maintain rapport with others.
- Physical ability to perform the duties of the position.
About Fraser HealthFraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral, and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff, and volunteers.
We are committed to planetary health and value diversity in the workforce. We strive to maintain an environment of respect, caring, and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.
Together, we are the heart of health care.
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IMPORTANT: Recruitment scam warning
Please be on alert for potential recruitment scams. We are aware of recent scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment at any point during our recruitment process.