Virtual jobs in United States

Merida, Mexico

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting‑edge SaaS solutions empower revenue leaders globally to design smarter go‑to‑market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025 Forrester Wave Report for SPM, 2023 Ventana Research Revenue Performance Management (RPM) Value Index, Gartner Peer Insights, 2024 Gartner SPM Market Guide, and G2. Our solutions are trusted by a diverse range of global industry leaders like T‑Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody’s, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:

• Innovate with Purpose: Build impactful solutions for customers worldwide.
• Join Excellence: Work in a diverse, collaborative, and innovative team.
• Shape the Future: Lead in redefining revenue optimization.
• Grow Together: Unlock your potential in a supportive environment.

PRIMARY PURPOSE

The GTM Enablement & Operations Specialist plays a critical role in optimizing our GTM functions by integrating process excellence with enablement strategies. This hybrid position is designed for a professional who can architect GTM processes, enhance tool utilization, and provide essential documentation and training. You will develop scalable documentation, create detailed process efficiencies, support onboarding, and ensure our GTM teams have comprehensive access to essential resources to achieve enterprise success.

This role uniquely balances technical acumen and enablement skills to demystify complex systems and empower GTM teams. Collaborating with RevOps, GTM leadership, and cross‑functional teams, you will maintain accurate, strategic, and updated enablement frameworks and systems. You will serve as a guide for AI integration, encouraging its responsible adoption to amplify GTM operations.

• Content Development & Documentation
• Create clear, well‑structured documentation on GTM processes, playbooks, tool usage, workflows, and best practices.
• Build high‑quality training content, including job aids, guides, e‑learning components, process documentation, and user‑facing support materials.
• Partner with RevOps to ensure system changes or new processes are accurately documented, up to date, and easily accessible.
• Maintain and improve the enablement content library with strong organization and version control.
• Update and refine onboarding materials for all GTM roles.

• Support the delivery of onboarding programs across global teams.
• Assist with live and virtual training sessions, including preparation, facilitation support, and follow‑up reinforcement.
• Help build role‑based learning paths, refresh modules, and competency‑based learning content.

• Develop and maintain documentation for our sales tech stack (e.g., Salesforce, Gong, SalesLoft, ZoomInfo, LinkedIn Sales Navigator).
• Advise on tools, systems, builds, and integrations to streamline GTM processes and workflows.
• Promote tool adoption with training resources and communication plans.
• Identify opportunities to incorporate AI into enablement processes (e.g., content creation, onboarding materials, process explanations, or tool support) to increase speed, accuracy, and impact.

• Assist in administering readiness assessments, certifications, and learning reinforcement programs.
• Track participation and engagement, help analyze results, and recommend improvements.
• Triage incoming enablement requests and assist in gathering requirements, prioritizing tasks, and executing projects.

• Draft clear, concise enablement communications, including updates, announcements, release notes, and onboarding readiness content.
• Collaborate with Sales, CS, RevOps, Marketing, and Product to gather insights and ensure alignment on enablement priorities.
• Provide reliable, detail‑oriented support across multiple functional stakeholders in a global environment.

• 3+ years of experience in Sales Enablement, Revenue Enablement, Sales Operations, or a related GTM function.
• Experience supporting or working within an enterprise sales environment (required).
• Strong understanding of the enterprise sales cycle and customer success motions.
• Demonstrated ability to write high‑quality documentation and training content.
• Technical aptitude and ability to quickly learn new SaaS tools; familiarity with Salesforce, Gong, SalesLoft, ZoomInfo, or similar platforms is a strong plus.
• Highly organized, detail‑oriented, and able to manage multiple workstreams with precision.
• Strong communication skills and ability to present clearly to global audiences.
• Experience and comfort leveraging AI to support GTM teams.
• Ability to partner effectively across functions and work on a small, collaborative enablement team.

1‑3 Months: Clear understanding of our sales process, customer journey, tech stack, and enablement priorities; builds strong relationships; demonstrates strong writing, documentation, and technical aptitude; audits existing documentation; begins creating and updating how‑to guides; supports build of onboarding content; adopts our communication style; begins using AI tools.

4‑6 Months: Owns documentation for core systems and processes; regularly produces high‑quality enablement content; supports role‑based onboarding; partners with RevOps on documenting process changes; contributes to facilitation; supports readiness or certification programs; manages and organizes the enablement content library; demonstrates strong prioritization; incorporates AI into regular workflows; supports GTM teams with basic AI guidance.

7 Months & beyond: Maintains fully operational documentation for our tech stack, processes, and revenue methodologies; plays a key role in designing improvements to onboarding; independently facilitates segments of onboarding; acts as primary point of contact for tool‑usage documentation; identifies systemic gaps and recommends creative solutions; helps manage ongoing readiness programs; supports global teams consistently; establishes themselves as a highly reliable, technically adept enabler; contributes to multi‑quarter enablement initiatives and long‑term program planning; identifies new opportunities to enhance enablement efficiency and scalability using AI and automation.

Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process please email accomodations@varicent.com.