Premium Sous Chef - Wembley Arena
Who We Are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focussed on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
More about the role:
We are looking for a Sous Chef to lead our Retail operation with a flourish of finesse and flair.
Overview:
This venue will be all about quality and innovation, where the job holder works with the Head Chef on menu development and standards to deliver exceptional experiences at OVO Arena Wembley focusing on our new premium lounge.
Key Focus Areas:
- Leads effective and collaborative communication with all key internal and external stakeholders and must have an interest in the latest street food trends.
- Ensure we never compromise on quality and flavour through exceptional professional standards.
- Drive sales, manage volumes and compliance through preferred suppliers and local sourcing where applicable.
- Legislative and company HSE procedures and standards compliance.
- Assist the culinary department to manage and control labour costs and to ensure they meet or exceed company budgets.
Person Spec:
- You will be ambitious, confident and resilient.
- You are a nice person who enjoys leading a talented brigade.
- You have a passion for fresh ingredients and enjoy creating stunning dishes time and time again.
- Proven track record in high quality retail environments and have the confidence and ability to demonstrate your own style with finesse and flair.
- Able to illustrate how you keep pace with food trends and translate them to exciting and appealing menu and food offers.
- You have a guest first approach and able to adapt style to a broad range of experiences.
- Commercial minded with evidence of successfully managing costs in line with exceptional delivery.
- You take a hands-on approach.
- Supervise the delivery of the food service provision required utilising all available resources effectively and efficiently ensuring that all meals are provided to the required quality standards at the specified times to create a consistent customer experience and avoid any service failures or penalties.
- Provide the highest level of customer service by role modelling the Levy UK values and behaviours at all times to colleagues, customers and clients.
- Plan food production and process orders via nominated systems and use the correct approved Compass vendors.
- Check invoices and delivery notes and report any anomalies using the correct reporting procedure.
- Supervise the receipt, correct storage and quality of commodities and report any concerns or observations.
- Ensure the recovery and storage of food and correct labelling procedures are followed.
- Follow all recipes provided to ensure full compliance of nutritional/dietary requirements.
- Assist with coaching and mentoring all Apprentice/Trainee Chefs on formal development programmes.
- Follow all waste control procedures using the Food Production Process (FPP) guidelines.
- Assist with the preparation of all function/hospitality menu costs in accordance with the correct pricing structure and provide in a timely manner to your line Manager.
- Be flexible and comply with any reasonable requests made by your line Manager including, if necessary, working within other units within reasonable distance.
- IT literate.
- Experience within a similar role.
- City and Guilds 706/2 or NVQ level 3 or equivalent.
- Knowledge and experience of supervising.
About you:
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
Job Reference: com/1003/68677001/52723524/SU #Levy UK