Scrum Master jobs in United States

Recruit4staff are proud to be representing their client, a leading Holiday Company in their search for an Customer Service Executive to work based in the offices in Chester.

For the successful Customer Service Executive, our client is offering:

• Salary up to £23,809.50 per annum
• Monday - Sunday (37.5 hours) Rota is 5 days out of 7, 9am to 5.30pm
• Permanent Position
• Benefits: Pension, 22 Days Holiday, Enhanced Pension, Maternity & Paternity, Social Events, Employee Discounts, Life Insurance

The role - Customer Service Executive:

• Responsible for managing customer enquiries who are on holiday (in-resort)
• Manage individual queries and provide resolutions in line with company policies
• Investigate complaints
• Liaise with hoteliers to support resolutions in-resort
• Providing excellent customer service
• Prioritise escalations

What our client is looking for in Customer Service Executive:

• Previous experience working within the travel industry in customer services / customer relations - ESSENTIAL
• Strong communication
• Case Management / Complaint Management Experience - ESSENTIAL
• Able to cope well in pressured environments
• Reactive in nature

Key skills or similar Job titles: Travel Agent, Travel Specialist, Booking Agent, Customer Service, Resolution Executive

Commutable From: Cheshire, Flintshire, Denbighshire, Wrexham

For further information about this and other positions please apply now.

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency.