Deputy of Support Services Manager

Central and North West London NHS Foundation Trust

The postholder will provide full support to the Site Support Services Manager for the Adult Services and Perinatal Mental Health Service based at Park Royal Hospital.

The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

Main duties of the job

1. In liaison with Site Support Services Manager, other local managers (attached to the other Service Lines), senior site team, various departments at The Trust Headquarters (Facilities, Estates, IT, Procurement, Finance etc.) provide support and be responsible for helping manage all site-related support services issues. This will include monitoring standards of service delivery and financial control.
2. Support SSM in local management of non-clinical functions, including:
1. Catering
2. Domestic services
3. Security
4. Grounds and gardens
5. Parking
6. Environmental response to complaints
7. Maintenance
3. Communicate and liaise directly with the Site Support Services Manager, Local Managers and Trust Headquarters regarding site-related issues. Initiating and working jointly with others, including services users and providers, on services development issues.

About us

Central and North West London NHS Foundation Trust is committed to involve staff at all levels in the development of the organisation.

Managers should ensure that staff are encouraged and involved in organisational and service developments including business planning and they are able to influence discussions, which affect them and their working conditions.

All managers should engender a culture of openness and inclusion so that staff feel free to contribute and voice concerns. They should develop and implement communication systems that ensure staff are well informed and have an opportunity to feedback their views.

All employees of Central and North West London NHS Foundation Trust are expected to be aware of, and adhere to, the provision of the Trust's Equal Opportunities Policy, and to carry out their associated duties and responsibilities under this policy. As users of the disability symbol, the Trust guarantees to interview all disabled applicants who meet the minimum essential criteria for a vacant post.

Job responsibilities

Please note there are some additional responsibilities attached to individual posts as per the attached table. However, this job description is common to all Deputy Site Support Services Manager.

This job description is intended to provide a broad outline of the main responsibilities only. The post holder is required to be flexible in developing their role in agreement with their designated manager. In addition, they may be required by their manager to carry out any other duty commensurate with their banding and expertise.

Person Specification

EDUCATION and QUALIFICATIONS

• Educated to Degree Level or equivalent experience
• A level or equivalent

PREVIOUS EXPERIENCE

• Relevant qualification/experience in Hard FM and Soft FM - Substantial years' experience in managing building environments
• Experience of working within the public sector
• Experience of working in a mental health environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salary: £42,939 to £50,697 a year per annum inc HCAS (pro rata if P/T)