Jobs at Tfl in United States

Job Title – Data Analyst – Crime and Compliance
Salary – circa £37,000 per annum (dependent on experience), plus excellent benefits
Location – Palestra / Hybrid
Contract Type – Permanent (TfL)

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.

Overview of project/role

Are you ready to make a difference?

As well as being responsible for millions of journeys a day, TfL is charged with ensuring our customers and staff are safe and secure on our network. This role offers you the opportunity to apply your skills, knowledge and experience to improve our approach to enforcement and partnership safety activity.

Sitting in the Operational Policy, Insight and Analysis (OPIA) team, in the heart of the Compliance, Policing, Operations and Security (CPOS) directorate, you will play an instrumental role in a high-performing directorate with ambitious business and people plans.

Join our growing team of data specialists from numerous disciplines to influence, challenge and support decision-makers in TfL, policing partners and stakeholders. The breadth of work we do presents a unique blend of insight and development opportunities.

The OPIA Team primarily works with TfL colleagues, policing partners and MOPAC. We are committed to providing high-quality products, enhance partnership working and continuous improvement.

Our role is to provide targeted evidence-based analysis for decision-makers to realise efficient and effective actions for road safety. Our data and analysis facilitate the effective deployment of the right resources, in the right places, at the right times. Our insight and expertise help deliver and develop strategic plans and innovative solutions. We connect people with data by deeply caring about what we do, why we do it and how we can share our skills to empower others.

Your role brings people, systems and information together by engendering a consistent, client-centric and outcome-focused approach; whereby relevancy, effectiveness and collaborations are prioritised. You will play an intrinsic part in making data come to life and have a tangible impact on improving safety by delivering information your customers need, trust and understand.

Overview

The role holder will be responsible for supporting Compliance Policing Operations and Security CPOS in making best use of its 600 operational resources and those of our policing partners. Working closely with a designated manager within the Analysis and Tasking team the role holder will support CPOS to become a problem-solving, intelligence-led and evidence-based directorate.

This will be achieved by developing, researching, analysing and interpreting information to provide high quality analysis and research to support and influence the priorities and deployment of police and other uniformed resources.

Key Accountabilities

1. Research and Analysis of data and intelligence sources relevant to CPOS priorities. Develop recommendations for deployments, problem solving, enforcement and prevention by logically analysing all relevant factors.
2. Actively seek opportunities to undertake analysis in conjunction with the MPS, the BTP and the CoLP.
3. Collaborate with internal and external partners and agencies to share information, identify their requirements and seek all opportunities to overcome any barriers within the correct protocols. Regularly update stakeholders to confirm that you are meeting the needs of the customer and update them on progress.
4. Identify vulnerable places and people, emerging threats and risks and causal factors to influence priorities for CPOS and its partners, and strategic policy and decision making.
5. Monitor, research and analyse CPOS operational and strategic performance and that of our transport policing partners.
6. Through the use of descriptive statistics promote and present analytical findings (verbal and written) to clearly convey key findings, inform decision making, and promote the skills of the team.
7. Assess the reliability of information sources and quality assure data to ensure information and data is used and interpreted appropriately.
8. Be customer focused. Provide specialist analytical advice and imparting knowledge to team members, other colleagues, TfL departments and key stakeholders to support the goals of the directorate.
9. Save, store and share information, and develop analytical products using the correct protocols (inclusive of national, TfL and local standards e.g., Information Management Framework).
10. Ensure that information is available for others to access and view. Handle confidential and sensitive information in accordance with legislation, local agreements and TfL policy.
11. Plan project deliverables and analytical products prioritising demanding workloads. Work together as a team to ensure that project deliverables and requests for analysis are delivered effectively to meet customer needs.
12. Be adaptable to the operational requirements of the directorate and be able to manage multiple projects/requests at one time.

Skills, Knowledge & Experience

Knowledge

1. Knowledge of best practice in intelligence, risk assessment and performance (essential).
2. Knowledge of legislation such as Data Protection Act, Freedom of Information Act, Police Act and GLA Act, and how they impact on the public sector (desirable).
3. Awareness and understanding of the major issues affecting the provision of surface transport services in London.
4. Understanding of Surface Transport’s organisation, culture and structure as well as TfL processes (desirable).
5. Know the different research and analytical techniques and methods required to support the Strategic, Tactical and Operational activities of the Directorate.
6. Know how data, intelligence and information can be used to measure performance, provide insight on emerging issues and prioritise resource allocation.
7. Know how to access, or pro-actively seek, data on all aspects of the directorates strategic priorities (essential).
8. Know how to plan a piece of analytical work from start to finish using basic project management skills (essential).

Skills

1. Interpersonal skills and an ability to interact, build and develop effective working relationships with staff in a range of areas, organisations and roles (essential).
2. Developed data manipulation, visualisation, statistical (descriptive and inferential) and analytical skills (essential).
3. Time and project management and organising skills and the ability to respond positively to pressure, meeting tight deadlines in a fast-paced and dynamic environment whilst maintaining a strong focus on accuracy and quality (essential).
4. Proven research, analysis, verbal communication/presentation and written skills, including tactical analysis (essential).
5. Strategic thinking and conclusion/inference development with a structured reasoning process (essential).
6. IT skills. Ability to use querying, tooling and spatial (mapping/GIS) tools and learn new data management systems and business intelligence tools as they become available. MS Office (Word, Excel, PowerPoint, Outlook and Project) (essential).
7. Willingness to learn more advanced IT skills such as coding (desirable).

Experience

1. Experience in an analytical role or within a problem-solving environment (essential).
2. Experience of an operational environment with an understanding of the prioritisation of resources (desirable).
3. Experience of managing effective stakeholder relationships, and negotiating and influencing at all levels (essential).
4. Experience in writing high quality documentation and reports (essential).
5. Experience in using analysis to identify and evidence areas for improvement (desirable).
6. Experience working in a partnership environment (desirable).
7. Experience of managing own workloads, updating colleagues and planning project deliverables (essential).

Equality, diversity and inclusion
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Application Process

1. Please apply using your CV and a two page covering letter. PDF format preferred and do not include any photographs or images.
2. Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter. PDF format preferred and do not include any photographs or images.

The closing date for applications is 06/03/2025 @ 23:59

In addition to TfL's standard employment screening, this role demands NPPV1 (non-police personnel vetting) security clearance, which is mandatory, and is not subject to the requirements of the Rehabilitation of Offenders Act 1974. To apply for this clearance, you must have also been resident in the UK for the last 3 years or more.

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:

1. Final salary pension scheme.
2. Free travel for you on the TfL network.
3. Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket.
4. 30 days annual leave plus public and bank holidays.
5. TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow.
6. Tax-efficient cycle-to-work programme.
7. Retail, health, leisure and travel offers.