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Customer Advisor

TN United Kingdom

Biggleswade

On-site

GBP 20,000 - 30,000

2 days ago
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Job summary

An established industry player is seeking enthusiastic individuals to join their team as expert advisors in home improvement. In this role, you will engage with customers, assist with their projects, and ensure a welcoming store environment. You will be trained in various skills, including paint-mixing and stock management, while primarily focusing on delivering exceptional customer service. With a commitment to diversity and inclusion, this forward-thinking company offers a supportive environment where you can thrive and develop your skills. Join a team that values your contributions and provides an array of benefits to support your well-being and professional growth.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Qualifications

  • Eager to learn and obsessed with home improvement.
  • Friendly, outgoing, and great at helping others.

Responsibilities

  • Provide excellent customer service and manage stock.
  • Set up displays and maintain store appearance.

Skills

Customer Service

Teamwork

Flexibility

Sales

Learning New Technologies

Job description

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like managing stock, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in paint-mixing and cutting timber, but truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact for any recruitment adjustments.

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.

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