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Customer Service Advisor - Remote
BCT Resourcing
London
Remote
GBP 25,000 - 27,000
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Job summary
Ein innovatives Unternehmen sucht einen engagierten Kundenserviceberater, der die erste Anlaufstelle für alle Anfragen ist. In dieser spannenden Rolle bieten Sie Mitgliedern Unterstützung und Ratschläge, während Sie exzellente Kommunikationsfähigkeiten nutzen, um Beziehungen zu anderen Teams aufzubauen. Die Position erfordert Flexibilität, eine positive Einstellung und ein hohes Maß an Detailgenauigkeit. Wenn Sie leidenschaftlich daran interessiert sind, anderen zu helfen und eine bedeutende Rolle in einem dynamischen Umfeld zu spielen, dann könnte dies die perfekte Gelegenheit für Sie sein.
Qualifications
- Ausgezeichnete Kundenservice- und Kommunikationsfähigkeiten erforderlich.
- Fähigkeit, Beziehungen aufzubauen und Details genau zu beachten.
Responsibilities
- Erster Ansprechpartner für alle Anfragen und Probleme.
- Beratung der Mitglieder über ihre nächsten Schritte und deren Reise.
Skills
Kundenservicefähigkeiten
Kommunikationsfähigkeiten
Computerkenntnisse
Beziehungsaufbau
Aufmerksamkeit für Details
Flexibilität
Job description
Title: Customer Service Advisor / Coordinator
Location: Remote
Salary: £25,000 - £27,000 per annum
Our client is looking to recruit a Customer Service Adviser to be based in London / Working from home.
- First point of resolution for all inquiries.
- Providing members with advice and guidance on next steps and their ongoing journey with the organisation.
- Developing and maintaining excellent communications with other teams and divisions.
- Respond to all inquiries from all members up to the first level resolution and refer any second resolution calls to other sections across the organisation as appropriate.
- Have excellent customer service skills.
- Have excellent communication and listening skills.
- Be computer literate.
- Relationship building skills.
- Can do attitude.
- Good attention to detail.
- Flexible to work shifts.
Job Reference: 2039195
City: London
Postcode: N1 2
County: Greater London
Country: GB
Added: 2025-03-27
Sector: Sales, Customer Service, Marketing and PR
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