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Jobs at Twilio in Canada

Remote Toll-Free Onboarding Operations Lead

Twilio

Canada
Remote
CAD 95,000 - 130,000
Today
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Manager, Toll-Free Onboarding Operations

Twilio

Canada
Remote
CAD 95,000 - 130,000
Today
Be an early applicant

Staff Product Manager, Data Platform & Streaming (Remote)

Twilio

Canada
Remote
CAD 211,000 - 311,000
Today
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Staff Product Manager

Twilio

Canada
Remote
CAD 211,000 - 311,000
Today
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Remote TAM — Proactive Customer Success

Twilio

Canada
Remote
CAD 80,000 - 100,000
Today
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Technical Account Manager

Twilio

Canada
Remote
CAD 80,000 - 100,000
Today
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KYT Operations Specialist 1 - Fraud & Spam Defense

Twilio

Canada
Remote
CAD 60,000 - 80,000
Today
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KYT Operations Specialist 1

Twilio

Canada
Remote
CAD 60,000 - 80,000
Today
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Remote Strategic Sales Operations Specialist

Twilio

Canada
Remote
CAD 68,000 - 86,000
Today
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Sales Support Specialist

Twilio

Canada
Remote
CAD 68,000 - 86,000
Today
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Global M&A Integration Director — Remote

Twilio

Canada
Remote
CAD 232,000 - 342,000
Yesterday
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Director - M&A Integration

Twilio

Canada
Remote
CAD 232,000 - 342,000
Yesterday
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Remote Security Risk Manager - Cloud & Compliance

Twilio

Alberta
Hybrid
CAD 120,000 - 151,000
Yesterday
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Information Security Analyst

Twilio

Alberta
Hybrid
CAD 120,000 - 151,000
Yesterday
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Remote Technical Support Engineer, Messaging API

Twilio

Canada
Remote
CAD 60,000 - 80,000
Yesterday
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Technical Support Engineer

Twilio

Canada
Remote
CAD 60,000 - 80,000
Yesterday
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Staff, Software Engineer (L4)

Twilio

Canada
Remote
CAD 231,000 - 290,000
2 days ago
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Staff Backend Engineer - Identity Platform (Remote)

Twilio

Canada
Remote
CAD 231,000 - 290,000
2 days ago
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Remote Digital Sales Rep: Net New Business & Solutions

Twilio

Canada
Remote
CAD 60,000 - 80,000
2 days ago
Be an early applicant

Digital Sales Representative 2

Twilio

Canada
Remote
CAD 60,000 - 80,000
2 days ago
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Phone Numbers Operations Specialist 2

Twilio

Canada
Remote
CAD 50,000 - 80,000
2 days ago
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Remote Phone Numbers Operations Specialist II

Twilio

Canada
Remote
CAD 50,000 - 80,000
2 days ago
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Senior Social Media Lead — Remote B2B Campaigns

Twilio

Canada
Remote
CAD 145,000 - 214,000
4 days ago
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Senior Social Media Manager

Twilio

Canada
Remote
CAD 145,000 - 214,000
4 days ago
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Senior Infra Engineer - Scale Secure Cloud Platform (Remote)

Twilio

Canada
Remote
CAD 141,000 - 208,000
4 days ago
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Remote Toll-Free Onboarding Operations Lead
Twilio
Remote
CAD 95,000 - 130,000
Full time
Yesterday
Be an early applicant

Job summary

A leading communications company is seeking a Manager of Toll-Free Onboarding Operations. This remote role involves managing a team and ensuring operational consistency, decision quality, and continuous improvement. The ideal candidate has over 2 years of experience in a leadership capacity and is proficient in project management and risk evaluation. Responsibilities include overseeing workflows and improving processes. Competitive compensation and generous benefits are offered. Join a company dedicated to innovation and equity in employment.

Benefits

Competitive pay
Generous time off
Healthcare benefits

Qualifications

  • 2+ years of people leadership experience as a manager, team lead, or equivalent role.
  • Experience managing employee performance and development through coaching.
  • Ability to lead teams through prioritization and quality execution.

Responsibilities

  • Lead a high-performing onboarding operations team through mentoring and feedback.
  • Oversee escalation and verification workflows for accuracy and SLA adherence.
  • Establish team priorities aligned with operational KPIs and OKRs.

Skills

Leadership
Operational judgment
Project management
Communication skills
Risk evaluation

Education

2+ years of leadership experience
Working knowledge of U.S. and Canada SMS messaging standards
Experience in telecommunications or messaging operations

Tools

ServiceNow
Zendesk
Airtable
Slack
JIRA
Job description
A leading communications company is seeking a Manager of Toll-Free Onboarding Operations. This remote role involves managing a team and ensuring operational consistency, decision quality, and continuous improvement. The ideal candidate has over 2 years of experience in a leadership capacity and is proficient in project management and risk evaluation. Responsibilities include overseeing workflows and improving processes. Competitive compensation and generous benefits are offered. Join a company dedicated to innovation and equity in employment.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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