Online Sales Manager jobs in United States

Job Description

Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication.

• Meet or exceed personal sales solicitation call goals based on the number of daily appointments set by the Line Manager covering existing and prospective accounts.
• Responsible for administration of all support services including, but not limited to, responding to emails and correspondence, input, and maintenance of databases.
• Maintain a high profile within trade and professional associates dealing with their market area/segment(s).
• Interact with individuals outside the hotel within their sales area including, but not limited to, clients, local hotel associations, and other members of the local community.
• Solicit corporate, consortia, and leisure accounts directly and jointly with others through the preparation, execution, and completion of Action Plans.
• Implement all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan.
• Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction.
• Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis.
• Achieve established room night and revenue goals as outlined in the agreed-upon incentive and annual business plan.
• When appropriate, and with agreement with the DOSM, attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility.
• Plan sales trips, under the direct approval of the DOS, to major marketing areas, calling on accounts within their specific marketing area.

Qualifications

• Bachelor’s Degree preferred. High School Diploma or equivalent required.
• Minimum two years’ experience in hotel sales essential with Middle East experience preferred.
• Ability to multitask, work in a fast-paced environment, and have a high level of attention to detail.
• Strong verbal and written communication skills in English. Other languages, especially Arabic, preferred.
• Maintain positive and productive working relationships with other employees and departments.
• Ability to communicate customer needs and resolve complaints independently.
• Ability to establish and master goals.
• Ability to work independently and to partner with others to promote an environment of teamwork.
• Thorough knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.